Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

The great experience From the moment we hit the door at Napleton's till we drove off in a new Dodge Caravan, Matt was there to take care of us. No words can express the g From the moment we hit the door at Napleton's till we drove off in a new Dodge Caravan, Matt was there to take care of us. No words can express the great experience we had with Matt as his kindness and expertise sets him apart from many sales reps. We were so privileged to have had such a great experience from the GM to Matt and finance. Thanks again! You all rock! kc More

We were actually just looking when we ended up purchasing our 2014 Jeep Patriot from Matthew Allin. Matt was very personable, knowledgeable about his company's vehicles, and made the negotiating process wi our 2014 Jeep Patriot from Matthew Allin. Matt was very personable, knowledgeable about his company's vehicles, and made the negotiating process with Napleton a fair and positive experience. With regard to the negotiating, we would also like to thank Mike who reviewed the financing options with us and Julie who finalized all of our paperwork. The entire experience was very positive and we did not feel pressured at any time. We will definitely recommend and direct our friends and family to visit Napleton Chrysler, Dodge, Jeep and ask for Matthew Allin. Keep doing what you are doing Matt, and the way you are doing it! Follow your internal compass you are going far! Thank you very much!! Thanks to everyone at Napleton for excellent customer service!! More

Matthew Allin, the sales consultant I had the pleasure of working with, made my experience at Napleton's one of outstanding quality and gratification. He was personable, congenial, resourceful, and exception working with, made my experience at Napleton's one of outstanding quality and gratification. He was personable, congenial, resourceful, and exceptionally knowledgable about his trade. Most importantly Matt was straightforward and honest, two substantial qualities in a decent, respectable car salesman. In the future when I decide to purchase another vehicle (many years from now thanks to my beautiful new Jeep Compass), Napleton's In St. Peters is the first place I'm going to. More

Went in with all the information I needed. It was very painless, very little need to haggle. Great dealership, and great staff!! Will be returning in the future. painless, very little need to haggle. Great dealership, and great staff!! Will be returning in the future. More

Matt was very quick to help us with our needs. He is a very approachable, friendly and a respectful person. He went along on the test drive of our Jeep Rubicon, he was very knowledgeable with the vehicle very approachable, friendly and a respectful person. He went along on the test drive of our Jeep Rubicon, he was very knowledgeable with the vehicle and its accessories. when we were finished with the test drive, Matt tried his best to find a deal that worked for us. he was very upfront and honest the entire time. once the deal was finished, Matt and the rest of the employees went out of there way to make sure we were in fact happy with the deal and the sale. More

Service was terrible, unfriendly and fraudulent. Was told sway bar linkage was bad and needed to be replaced. Was told it was unsafe to drive. Took to local mechanic who we've been going to for years and th sway bar linkage was bad and needed to be replaced. Was told it was unsafe to drive. Took to local mechanic who we've been going to for years and they said there was nothing at all wrong with the sway bar linkage. Was also told that the left tie rod end was bad. Local mechanic said there was only very slight play in the tie rod ends. He would not recommend replacing them for quite some time. Would check them at each oil change. I feel that they are trying to bully customers into having repairs done that are not needed by stating that the vehicle is unsafe to drive. We are very dissappointed in them as this is the second time they have told us something was in need or repair when it was later show NOT to be the case. We will never purchase from them again nor will we use their service department. Any you wonder why dealership service departments have a bad reputation. They were also going to charge 1200.00 to replace the tires. We had the same tires put on at a different location for HALF that price. Do not give them your business. More

Lied and told me my brakes were unsafe. I changed them myselfand took the brakes up there. There service representative said the the brakes would pass. Iwas told there was metal to metal contact but they myselfand took the brakes up there. There service representative said the the brakes would pass. Iwas told there was metal to metal contact but they lied> Do not go here!! More