Napleton's Auto Park of Urbana - Service Center

Bad news delivered in a kind way, effort above and beyond to find a way to reduce cost. Friendly and cheerful greetings aratll levels. Best of all, i can drive again! to find a way to reduce cost. Friendly and cheerful greetings aratll levels. Best of all, i can drive again! More

Nick Rice was very helpful and even though he didn’t get notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. Work that was being done. They got my car done sooner than I thought and at a price I was happy with. More

Nick Rice was friendly and helpful throughout my vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very appreciated! More

Roger and Todd in the service department were very helpful both on the phone and in person. helpful both on the phone and in person. More

Great dealership! Todd is professional and personable! Great maintenance deals come up now and then! Will definitely buy from them again and service there too!! Todd is professional and personable! Great maintenance deals come up now and then! Will definitely buy from them again and service there too!! More

The staff are very helpful and wonderful. I always have a great experience when I arrive I always have a great experience when I arrive More

I appreciated the ease in scheduling my first appointment online and once I got there all of the attention from entering the service area to end of the appointment was great. My service advisor Roger Viti wa online and once I got there all of the attention from entering the service area to end of the appointment was great. My service advisor Roger Viti was a pleasure to meet and work with. My service was completed to my satisfaction. I will continue working with Napleton’s as needed. More

He was really nice and explained well about my brakes issues and was very respectful with me and my toddler daughter! issues and was very respectful with me and my toddler daughter! More

I have been getting my vehicle serviced at Napleton’s (and its predecessors) for 25 years. Nick Rice is the service agent that I request because he is attentive to my questions, efficient, and a good com (and its predecessors) for 25 years. Nick Rice is the service agent that I request because he is attentive to my questions, efficient, and a good communicator. I trust Nick’s opinion and I know he wants to build a relationship so I will return. More

They are always pleasant to talk to, explain what is needed, the shuttle service is a big plus needed, the shuttle service is a big plus More