Napleton's Auto Park of Urbana - Service Center
Urbana, IL
631 Reviews of Napleton's Auto Park of Urbana - Service Center
Napletons Toyota service dept. Is always courteous and quick. They go out of their way to make sure the customer is completely satisfied and happy with the experience. quick. They go out of their way to make sure the customer is completely satisfied and happy with the experience. More
Excellent Service We serviced two cars in two days. Stephen Akers is polite and professional. We were very happy with the work that he did for us. We can recommend N We serviced two cars in two days. Stephen Akers is polite and professional. We were very happy with the work that he did for us. We can recommend Napleton's for service. More
The Service was great! The energy was great and I am pleased with the outcome. I will definitely recommend Charles! Thank you for your great service! pleased with the outcome. I will definitely recommend Charles! Thank you for your great service! More
Fantastic experience! Our salesperson (Charles) was patient, polite, knowledgeable and down to earth. Buying another care next May and we will head straight to Napletons for sure! patient, polite, knowledgeable and down to earth. Buying another care next May and we will head straight to Napletons for sure! More
Clean service department. Courteous staff Keep customer informed of service cost via email. Has good courtesy transportation for lengthy service work. Would highly recommend Napleton’s service department informed of service cost via email. Has good courtesy transportation for lengthy service work. Would highly recommend Napleton’s service department More
Excellent service! My vehicle was ready sooner than I expected and the cost was very reasonable. During this time of social isolation, it was refreshing that the staff remembered me. expected and the cost was very reasonable. During this time of social isolation, it was refreshing that the staff remembered me. More
We have purchased several vehicles from this Toyota dealership location . What keeps us coming back , is the service after the sale . Bruce Andree always gives us personal attention . As an example dealership location . What keeps us coming back , is the service after the sale . Bruce Andree always gives us personal attention . As an example , with today’s appointment , I texted Bruce Sunday about a Tuesday appointment for service , new tires and a warranty frame inspection . He arranged it with Ron , and the service , again superb . Bruce has gone far beyond the sale for years for us . Thank you , Tom & Sonna Iorio More
Love youse guys After the winter my 10 yr old car had accumulated stuff--low tires, funny little squeaks, smeary wipers, and so on, so I took it in for a check. coo After the winter my 10 yr old car had accumulated stuff--low tires, funny little squeaks, smeary wipers, and so on, so I took it in for a check. cool. Squeaky clean premises, nice folks, work done right and when they said. what's not to like? More
Bruce Andree is good, accommodating and persuasive person. He have that positive vibes that clients are looking for. He is helpful too and he wants to know what the clients want. He s a good asset person. He have that positive vibes that clients are looking for. He is helpful too and he wants to know what the clients want. He s a good asset in your company. More
Napletons service department went above and beyond in order to meet my needs and requests. My second time in with the help of Jeremy Jackson and second time leaving a happy customer! Thanks again service order to meet my needs and requests. My second time in with the help of Jeremy Jackson and second time leaving a happy customer! Thanks again service department you guys are wonderful!!! Whitney More