Napleton's Auto Park of Urbana - Service Center
Urbana, IL
631 Reviews of Napleton's Auto Park of Urbana - Service Center
Everything was perfect when I got my vehicle. They were responsive and answered all my questions. Had some issues when I tried to cancel the GAP insurance but they are working hard to resolve it. responsive and answered all my questions. Had some issues when I tried to cancel the GAP insurance but they are working hard to resolve it. More
I had my Toyota serviced for the 2yr maintenance. Excellent service, very professional, very pleased to do business with. Highly recommended. thank you very much. Excellent service, very professional, very pleased to do business with. Highly recommended. thank you very much. More
In the 4 years that we have been brining our Toyotas to Napleton Toyota for maintenance we have never experienced anything less than stellar service. During my last visit Matt Odom went above and beyond t Napleton Toyota for maintenance we have never experienced anything less than stellar service. During my last visit Matt Odom went above and beyond to ensure my visit and the maintenance my vehicle received was as good as it gets. I was in and out and the price was surprising. Thanks Matt Odom More
I prefer having my vehicle serviced here. The service is top notch. Everyone is always courteous and friendly. I won’t have my vehicle serviced anywhere else. top notch. Everyone is always courteous and friendly. I won’t have my vehicle serviced anywhere else. More
Have always had good, honest service here. That's important with a VW. They aren't cheap to service. Would recommend and will come back. important with a VW. They aren't cheap to service. Would recommend and will come back. More
Took my car for service CJ was my service advisor was very efficient and knowledgeable. The technician was very good and understanding would highly recommend Napleton Toyota of Urbana for all of my servi very efficient and knowledgeable. The technician was very good and understanding would highly recommend Napleton Toyota of Urbana for all of my service needs. More
Took my parents Prius in for service. I was pleased with the ease of checking in my vehicle, the friendliness of Matt my advisor. Matt kept me apprised of the different services the Prius needed and they the ease of checking in my vehicle, the friendliness of Matt my advisor. Matt kept me apprised of the different services the Prius needed and they even sent me a text video showing me what the car needed to be up and running safely. I was extremely impressed by the whole process of the service department. I appreciate the time, care and effort that was put into our visit. I feel confident that the technicians and service staff cared for my parents vehicle and they will he safe out on the road. Thank you again so very much Matt Odom. More
They are very friendly and efficient each time I go to the dealership. I was there this morning and service advisor Roger Viti was kind and helpful. They also sent me a full written report of the services the dealership. I was there this morning and service advisor Roger Viti was kind and helpful. They also sent me a full written report of the services i got. More
Roger Viti was a great help to me he was polite and courteous and you can tell he really likes his job. I would recommend him to anyone , I also will be coming back there because of him thank you courteous and you can tell he really likes his job. I would recommend him to anyone , I also will be coming back there because of him thank you More