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Napleton's Auto Park of Urbana - Service Center

Urbana, IL

4.7
631 Reviews

631 Reviews of Napleton's Auto Park of Urbana - Service Center

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February 02, 2023

Roger got me into my appointment early and was able to get me out quickly, even with a few additional services! More

by VanDude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
Report | Print
Feb 05, 2023 -

Napleton's Auto Park of Urbana responded

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2023

nice job on my car. Friendly Todd with nice communication. I’m surprised to have a ride home when my car was being fixed. More

by JamesMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Feb 05, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2023

Todd is always great to work with in servicing my Tacoma. He gets me serviced properly and in a timely manner. I only get my truck serviced at Napleton's. More

by KGlancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Feb 03, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 01, 2023

Roger is the reason I go to napleton Toyota completely! He helps me every single time I come in and always accommodating. I will be bad only for him! More

by Brenda Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
Report | Print
Feb 03, 2023 -

Napleton's Auto Park of Urbana responded

Hi Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Toyota of Urbana! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 30, 2023

Kami and banessa and angel were very helpful in the process to check In and complete the service. More

by johnsonpamelam
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2023

Nick Buhr was helpful by listening to my questions, explaining what was going to be done, and then gave an accurate cost estimate. More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Buhr
Report | Print
Jan 30, 2023 -

Skip responded

Friendly and helpful

Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs.

January 30, 2023

Great service with lots of updates throughout the process. I really like the convenience of the valet service too. More

by maggieb
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Report | Print
Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

January 28, 2023

Jessica has been very helpful with all my needs regarding the work on my vehicle today. More

by Lindadarlenecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskisson
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Jessica to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Stood behind transmission warranty with Jessica’s help. Service has continued to be smooth and timely. More

by Lonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Lonnie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Voug Vanderburgh at napleton's Auto park did an excellent job on my vehicle. Definitely bring my vehicle back here anytime I have need for it. More

by OdunayoOke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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