Back

Napleton's Auto Park of Urbana - Service Center

Urbana, IL

4.7
631 Reviews

631 Reviews of Napleton's Auto Park of Urbana - Service Center

Sort by
February 07, 2023

Great maintenance service, Jessica Huskkisin was great and patient with me. She made me feel at ease and welcomed, anytime I have issues or need service for my vehicle I feel more than comfortable to retu More

by Jae20078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskkisin
Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Jessica to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2023

Always very helpful when it’s time for service! They make it as easy as possible which is much appreciated! More

by CRoberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Bogdan
Feb 08, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2023

I've visited Napleton over the years for routine maintenance. They've always been professional and have explained things well. Their shuttle service is the best - it means I don't have to miss work More

by tommy.s.leeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2023

Great service for my Mazda. I like how easy it is to schedule service appointments and to stay up to date on maintenance and recalls. More

by Mazda6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Vandenburgh
Feb 08, 2023 -

Napleton's Auto Park of Urbana responded

Thanks for sharing your recent service experience with us, We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

February 06, 2023

Bringing my car in for service today, Roger has been extremely professional and helpful, making sure I got the service I came in to receive! More

by Steven.s.orr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

February 06, 2023

Roger in-service is absolutely amazing. He has always helped me every time I needed anything done. More

by pamdonzedeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger in service is awesome
Feb 08, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Roger to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Feb 08, 2023 -

pamdonzedeley responded

I have been nothing but pleased with Roger and would recommend him to everyone!!

February 06, 2023

I have always had a great experience with Napelton’s Toyota. Roger provided me with excellent, fast service and was very friendly! More

by teahling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Feb 08, 2023 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2023

I always get great service at Napletons Auto. Nick Rice is amazing every time I come here. He is always very helpful and informative. More

by efomera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Feb 06, 2023 -

Napleton's Auto Park of Urbana responded

We hope everything was handled to your expectations, Efomera. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

February 04, 2023

We purchased our vehicle from here and pleased with salespeople years ago. They have never disappointed me when I’ve called to make appointment for vehicle and have always been professional, kind, and More

by Smilemom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Buhr
Feb 06, 2023 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

February 04, 2023

I visit to get 25,000 miles routine maintenance. He is very kind and friendly . More

by vepathjoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Feb 06, 2023 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction, Vepathjoon! Please let us know if there is ever anything else we can assist you with.

...
41
...