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Napleton's Auto Park of Urbana - Service Center

Urbana, IL

4.7
631 Reviews

631 Reviews of Napleton's Auto Park of Urbana - Service Center

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February 11, 2023

Todd was great - lots of communication and keeping me informed of what’s going on. Napleton Toyota is always easy to work with More

by Illini2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Feb 14, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Todd here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

Napleton Toyota has fair pricing and offers a discount to veterans. It is easy to make an online appointment. Nick Rice did a great job keeping me informed of progress on the service. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi Brad, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

The dealership offers full service sales, repair, rentals and even free car wash! I like working with the same advisor whenever I come in for maintenance. More

by mjclark509
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

Nich Buhr was very pleasant to work with. Would recommend him and his service center to anyone. More

by Jake chill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nich Buhr
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hello Jake, thank you for your kind review; we are happy to pass along your comments to Nich here at Napleton's Auto Park of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

I have been coming to this service center since i moved to the area and i have never been disappointed. The staff has always been not only friendly and respectful but also are great about keeping me inform More

by JCdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kami
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

I always visit here to fix my car. Jessica is keep contacting and updating work process for me. That's very helpful and felt comfortable while I was waiting! More

by oyb7140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskisson
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2023

Dropped my car off for service and Todd helped me out. It was quick and easy. More

by Gpd586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Feb 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2023

CJ is always helpful, kind and courteous. He is the guy I depend on because I know he will give me honest and good advice. He is the best!! Napleton’s is fortunate to have him. More

by Gjrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bailey
Feb 09, 2023 -

Gjrain responded

CJ is always helpful, kind and courteous. He is the guy I depend on because I know he will give me honest and good advice. He is the best!! Napleton’s is fortunate to have him.

February 09, 2023

Jessica Huskinson was my service advisor and she was very friendly. The check in process went fast. More

by rbunting6706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskinson
Feb 11, 2023 -

Napleton's Auto Park of Urbana responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

February 08, 2023

I always get my routine maintenance done for my Lexus here. They have a great service. Nick rice was really helpful. More

by Zoe Ojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick rice
Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi Zoe, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

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