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Napleton's Auto Park of Urbana - Service Center

Urbana, IL

4.7
631 Reviews

631 Reviews of Napleton's Auto Park of Urbana - Service Center

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March 07, 2023

Roger Viti was fantastic! Takes care of my vehicle to the best of his abilities. More

by Dave Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
Report | Print
Mar 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi David, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 07, 2023

Roger Viti is the best advisor to work with by far. Highly recommend working with him at Napleton Toyota More

by Atka1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger viti
Report | Print
Mar 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2023

Todd was great! He was professional and helpful with my car maintenance. I would visit again in the future. More

by Ohsung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. Our team is available should you require any extra help.

March 02, 2023

Great service Great costumer service they help you with anything you might need with your car. More

by bustamante.jose13
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Mar 07, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

I purchased my vehicle and have the maintenance service done at Napletons. I have used their shuttle service for my vehicles oil change and I’ve waited at the dealership. Both experiences were great and Na More

by JRizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Mar 07, 2023 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 01, 2023

Nice Rice service advisor is very professional and was very helpful about our car service record. More

by Nick Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Report | Print
Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi Nick, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

March 01, 2023

Jessica got my kia telluride and and completed in a timely manner with no issues More

by Tcfields
Recommend Dealer
Yes
Employees Worked With
Jessica huskisson
Report | Print
Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

February 28, 2023

Jesaica was vwry helpfil ans i was in and out of service dept very qyick. More

by Ejsmith1
Recommend Dealer
Yes
Employees Worked With
JESSICA HUSKISSON, Brad McElroy, Jessica Huskisson
Report | Print
Mar 02, 2023 -

Napleton's Auto Park of Urbana responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2023

Kami was great at check-in and very knowledgeable. I have always appreciated how helpful Napletons has been over the years. This is my second Hyundai with them and they have always been great. More

by Cindy C
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Feb 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi Cindy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 24, 2023

Visited this dealer for the third time. Another amazing experience with Jessica. No hassle, no wasting time. Quick and easy service! More

by Xminsoox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Feb 27, 2023 -

Napleton's Auto Park of Urbana responded

Thanks for sharing your recent service experience with us, Xminsoox! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

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