Napleton's Auto Park of Urbana - Service Center

I had a fabulous experience working with nick in the service department. I’m not the most knowledgeable about cars, but he was very patient and informative. Would love to work with him again! service department. I’m not the most knowledgeable about cars, but he was very patient and informative. Would love to work with him again! More

They offer fast and professional services. Everything is reasonably priced. Doug is friendly and very efficient. Everything is reasonably priced. Doug is friendly and very efficient. More

For the 2 years dealing with Napleton Toyota Service Advisor Roger Viti. Have been amazing! Very thorough, professional and extremely experience Advisor! Advisor Roger Viti. Have been amazing! Very thorough, professional and extremely experience Advisor! More

Todd was very courteous and helpful. My problem was diagnosed quickly, and I was given information on how to avoid it in the future. My problem was diagnosed quickly, and I was given information on how to avoid it in the future. More

I recently took my car to this dealership's service center for some routine maintenance, and I was very pleased with my experience here. The service advisor, Nick Rice, was friendly and knowledgeable, center for some routine maintenance, and I was very pleased with my experience here. The service advisor, Nick Rice, was friendly and knowledgeable, and he kept me updated throughout the entire process. Nick went above and beyond to ensure my satisfaction and provided great customer service! More

35K miles service was a smooth experience from getting the appointment, being greeted, wait time, and check out. the appointment, being greeted, wait time, and check out. More

Service is really fast and Todd is really nice and kind. I will re-visit in future. I will re-visit in future. More

Was a super experience and Todd my advisor was more than excellent - explained everything clearly and describing the need for a wheel alignment was great because we needed it ! Would recommend this dealer a excellent - explained everything clearly and describing the need for a wheel alignment was great because we needed it ! Would recommend this dealer and especially Todd for the excellent service! More

I have taken numerous vehicles here over the past few years and have always received great service. years and have always received great service. More

Todd was great communicating diagnostic findings, and the team worked quickly to make the necessary fixes. There were two tornado warnings, and the team stayed on top of the weather news while also helping c team worked quickly to make the necessary fixes. There were two tornado warnings, and the team stayed on top of the weather news while also helping customers get to safety. More