Napleton's Auto Park of Urbana - Service Center

Had a routine maintenance and battery replacement yesterday, pretty smooth experience and met my expectations. Todd is very nice and helpful, gave me tips and extra information on preventing battery yesterday, pretty smooth experience and met my expectations. Todd is very nice and helpful, gave me tips and extra information on preventing battery problems. More

Great! Todd was very helpful when I needed to replace my tires. Would recommend going to them. Todd was very helpful when I needed to replace my tires. Would recommend going to them. More

We phoned the dealer from the expressway after a tire blowout and spoke with Todd. Once we arrived in Service Todd helped us through the process and was very helpful in quickly getting us back on the roa blowout and spoke with Todd. Once we arrived in Service Todd helped us through the process and was very helpful in quickly getting us back on the road. Compliments to Todd and thank you. More

Had battery issue with my 2012 Lexus ES350 and car would not start. After tow truck jump was successful, I called Todd Ballard at Napleton to set up a diagnostic check. I brought the car in the next day. Ba not start. After tow truck jump was successful, I called Todd Ballard at Napleton to set up a diagnostic check. I brought the car in the next day. Battery was still low so it received a full charge and other tests were run. Car met satisfactory ratings and Todd informed me about what I needed to look out for. Courtesy rides were provided both ways. Todd and other staff were courteous and professional. Thanks, Todd and Napleton. More

I recently had my Toyota Camry Hybrid serviced at Napleton's and the service was great. I worked with my usual Advisor, Todd, who was very helpful and took care of everything. Todd got me in and ou Napleton's and the service was great. I worked with my usual Advisor, Todd, who was very helpful and took care of everything. Todd got me in and out in less than an hour! More

Doug explained short staffed, oil change would take a while, set up ride back to my house then set up ride back once oil change was almost completed. Due to inconveniences and long wait, (3.5 hrs), oil while, set up ride back to my house then set up ride back once oil change was almost completed. Due to inconveniences and long wait, (3.5 hrs), oil change was complimentary. Very Grateful. SUV had missing tire bolt covers. Dealer said they can order new covers. More

Great service and kept me up to date the entire time over text. Also gave me a ride home when I added services that would have increased my wait time. I always have good service at this location. Other de text. Also gave me a ride home when I added services that would have increased my wait time. I always have good service at this location. Other dealerships in town need to take notes. More

No issues with service or wait, my tire pressure alert always seems to come on when the temperature drops, so I'm never sure about trying fix it myself or going to the dealership. always seems to come on when the temperature drops, so I'm never sure about trying fix it myself or going to the dealership. More

Todd is an excellent advisor. He did a great job on Our 2016 Toyota Corolla He did a great job on Our 2016 Toyota Corolla More

Todd was friendly and attentive. My car was done quickly and they even set me up with a shuttle so I was not stuck at the dealership. My car was done quickly and they even set me up with a shuttle so I was not stuck at the dealership. More