Napleton's Aston Martin Downers Grove

Most Relaxed Vehicle Purchase Experience Ever! My husband and I found this dealership and vehicle online and drove up from central Illlinois to see it. We could not have had a better experience! Ma My husband and I found this dealership and vehicle online and drove up from central Illlinois to see it. We could not have had a better experience! Margaret and Kyle were ready and eager to help with alll our questions and concerns. We got a great deal on our trade in, the service department made a modification to the vehicle to make it easier for my husband to get in and out, and the entire transaction could not have gone smoother. The ‘can do’ attitude of Margaret, Kyle and indeed all the employees that we dealt with, enabled us to drive home with the vehicle of our dreams within a couple of hours. Thank you for transforming car buying from an ordeal to a pleasure! We will return for our next vehicle, no question! More

Used car purchase Margaret, Kyle, and Phillip were great! Would reccommend this team and dealership to anyone! Great experience! They had everything ready to go befor Margaret, Kyle, and Phillip were great! Would reccommend this team and dealership to anyone! Great experience! They had everything ready to go before I arrived Thank you guys!! More

Smooth deal Found a used car we wanted at Napleton and met with Vince. From start to finish they were great with test drives, pricing and finalizing the deal. Qu Found a used car we wanted at Napleton and met with Vince. From start to finish they were great with test drives, pricing and finalizing the deal. Quick and painless! Would definitely buy there again. More

Great purchase experience From the first time seeing the vehicle on line 8 days later the car was in my driveway halfway away across the country from Chicago. Vince and the sta From the first time seeing the vehicle on line 8 days later the car was in my driveway halfway away across the country from Chicago. Vince and the staff of Austin Martin were fabulous. More

Stands behind the sale! Purchased a used 2014 Mercedes Benz S550. Sales experience was friendly and fair. Took the car home, and discovered a broken hinge on visor mirror, an Purchased a used 2014 Mercedes Benz S550. Sales experience was friendly and fair. Took the car home, and discovered a broken hinge on visor mirror, and massage and bolster functions on seats did not work. Dealer fixed these things at no charge to me, even though the car was no longer under warranty! Hard to find such a dealer! Buy here with confidence! More

Professionals that add Personal touches I’ve never been a big reviewer but i had such a pair I’ve experience. Like all dealerships. Money and profit is the goal. This dealership manages to d I’ve never been a big reviewer but i had such a pair I’ve experience. Like all dealerships. Money and profit is the goal. This dealership manages to do that and still not sacrifice morality as well as being able to connect with a buyer. Walked in not going to buy a car but walked out with a confident purchase at a fair price. Great selections of every make and model besides just Aston Martin and even made me a fan of the cars. I have nothing but positive this to say about Margaret, the store manager, and the dealership as a whole. Highly recommend visiting this dealership ahead of others. I look forward to an opportunity to do more business with them. They take the approach of understanding, fairness, and acommadation instead of the pushy and unpleasant approaches used by other dealers. Would give 6 stars if I could. Many makes and model, great inventory. More

Wonderful!!!!! Thanks so much for making this a wonderful way to buy my beautiful 2014 Audi A5 convertable. Your staff is knowledgeable in their field. Right from Thanks so much for making this a wonderful way to buy my beautiful 2014 Audi A5 convertable. Your staff is knowledgeable in their field. Right from the beginning with my call to Dora and my awesome salesman Vince. Dan was great and explaining the paperwork. I will recommend this car dealership without hesitation. Thanks again! Juliette More

Very Swift and pleasant Great service, especially from Kyle and Dora. They streamlined the process of the purchase of my first car with their superb customer service. Only do Great service, especially from Kyle and Dora. They streamlined the process of the purchase of my first car with their superb customer service. Only downside was the paperwork which they made simple and easy to get through. Overall I'd definitely recommend this dealership. Both Kyle and Dora are extremely passionate about their work and you wouldnt regret purchasing a vehicle from them. More

Very sincere accommodating people to work with. Located the vehicle online drove 130 miles to look at the advertised vehicle. Vehicle was clean reflected what I was told. Very up front negotiation Located the vehicle online drove 130 miles to look at the advertised vehicle. Vehicle was clean reflected what I was told. Very up front negotiations. Only issue I had was when I took possession of the vehicle the fuel tank was not full. Upon traveling home the drivers side windshield wiper blade flew off on the interstate, not seated in the wiper arm obviously, however I do not blame the sales team for this. Overall I am very happy with my purchase. More

Patient, outgoing, smart, good sense of humor I would recommend him if buying a car from here, very patient, and fun to talk to. Kyle was very polite and helped me find what I was looking for. I would recommend him if buying a car from here, very patient, and fun to talk to. Kyle was very polite and helped me find what I was looking for. More