Back

Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,527 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Contact Dealership

1155 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

Showing 2,527 reviews

September 24, 2023

Napleton's Arlington Heights dealership lists a vehicle on Cars.com for $33,990. 2020 RAM 1500 Big Horn 31,884 mi. $33,990 Drove 2 hours. Wanted to buy it. The price went up 3,700.00 Due to plans More

by d.mahaney61
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales person Joe, Saturday Manager on duty
Sep 26, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out us at (847) 298-0900 and we will work with you personally in rectifying the issues you experienced.

September 21, 2023

I'm very disappointed specially i made appointment for todays visit two weeks ago. This van working every day your incompetence cost me money. I call two weeks in advance and asked for appointment , arriv More

by Vtech Electric Inc
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcin Kalita
Sep 24, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (847) 298-0900 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

September 11, 2023

This dealership has the best people with excellent attitude, fantastic communication, really organized and clean and most importantly they treat everyone like family. They make sure everyone has a won More

by Anthony Vidales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph and Marco
Sep 15, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Anthony Vidales! We work hard to provide each of our clients with the best automotive experience! We're also so glad to hear our Staff took such great care of you; We hope we can continue to be of service to you down the road! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

September 09, 2023

James M at Napleton in Arlington Hts. is an awesome salesman. He put my needs first before commission. He is honest and compassionate. I will continue working with him. More

by Lucchesi59
Recommend Dealer
Yes
Employees Worked With
James M
Sep 13, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2023

I drove from from Detroit to buy the Jeep Grand Cherokee SRT. The entire process went smooth and I was in and out big thanks to my guy Abdul, great salesman. The entire staff was cool and they treated me go More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul
Sep 10, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, George! Its wonderful to hear our staff was pleasant to work with. And made the experience an easy and enjoyable one for you. We work hard to provide each of our clients with the best automotive experience! Congratulations on your purchase, We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

August 30, 2023

Eldin H. was a great salesperson. He really went out of his way to find the exact car that had all the features I was looking for. Mike A. Did a great job on More

by jbotti2809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eldin Hamuric
Sep 10, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Jbotti2809! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Napleton's Arlington Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

August 30, 2023

Shawn Cichon was very helpful in helping us lease our dream truck. And the team, overall bent over backwards to ensure we had an excellent purchasing experience. Thanks, Sean & Napleton Team! More

by Joe & Angie P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Cichon
Sep 10, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Joe & Angie P.! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Regards, Marta Nilles Customer Relations Manager Napleton's Arlington Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

August 14, 2023

Joey was awesome, very helpful and knowledgeable. I highly recommend you go see him for your new car. More

by cakesbymatina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Youseph
Sep 11, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Cakesbymatina! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

August 14, 2023

John Norton was wonderful to work with! Highly recommended to buy from Napleton CDJR. Love the New Jeep More

by Jacobian
Recommend Dealer
Yes
Employees Worked With
John Norton
Sep 11, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Jacobian! We hope we can continue to be of service to you down the road! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

August 10, 2023

Jerry Lopata was the best salesperson ever, was able to get alot of great deals from him! Ask for jerry! More

by Wojciech
Recommend Dealer
Yes
Employees Worked With
Jerry Lopata
Sep 10, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Wojciech! We hope we can continue to be of service to you down the road! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

...
9
...