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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,544 reviews
October 25, 2023
This review is for Alan Weissman. Very helpful and professional. Many thanks for his friendly attitude to the customers. Quick and quality service was provided to my car. Very helpful and professional. Many thanks for his friendly attitude to the customers. Quick and quality service was provided to my car. More
by sgotman
Employees Worked With
Marcin Kalita
October 24, 2023
If you need your car serviced at Napleton, request Joanne Stickels as your service writer. She is the best service writer at Napleton because with her many years of service in the auto industry, she has ext Stickels as your service writer. She is the best service writer at Napleton because with her many years of service in the auto industry, she has extensive knowledge of auto issues. Whenever my car needs service, she makes a convenient appointment for me. My car is completely serviced, checking for any upcoming maintenance or wear issues. Use Joanne for all of your service needs. You won't be dissappointed. More
by gj18zz
Employees Worked With
Joanne Stickels
October 24, 2023
I came in for service recently and was helped by Joanne Stickels. She was very helpful and had a great attitude. she greeted me with a smile and had an answer for all of my questions. She definitely pushed Stickels. She was very helpful and had a great attitude. she greeted me with a smile and had an answer for all of my questions. She definitely pushed my experience to 5 stars. More
by cgwizdak
Employees Worked With
Joanne Stickels
October 24, 2023
I spoke with Joanne Stickles and she was very courteous, friendly and helpful. She answered all my questions with patience. I appreciated her input. friendly and helpful. She answered all my questions with patience. I appreciated her input. More
by mmaggiaco
Employees Worked With
Joanne Stickles
October 21, 2023
THIS REVIEW IS FOR JOANNE STICKELS. MY JEEP HAD A RECALL FOR REPLACEMENT OF CATALYTIC CONVERTER. ALL OTHER DEALERS WERE UNABLE TO GET THE PART. WITHIN DAYS, JOANNE NOT ONLY GOT THE PART MY JEEP HAD A RECALL FOR REPLACEMENT OF CATALYTIC CONVERTER. ALL OTHER DEALERS WERE UNABLE TO GET THE PART. WITHIN DAYS, JOANNE NOT ONLY GOT THE PART BUT SERVICED IT WITHIN A FEW DAYS, COMPLETING MY RECALL. I WANT TO PRAISE JOANNE FOR GOING ABOVE AND BEYOND. More
by Leo
Employees Worked With
JOANNE STICKELS
October 20, 2023
JOANNE STICKELS, VERY FRIENDLY AND HELPFUL. I HAD A CHALLENGING PROBLEM WITH MY CAR AND SHE KEPT AT IT UNTIL THAT PROBLEM WAS SOLVED. MULTIPLE VISITS, BUT SHE HANDLED EVERYTHING AND ALL IS NOW I HAD A CHALLENGING PROBLEM WITH MY CAR AND SHE KEPT AT IT UNTIL THAT PROBLEM WAS SOLVED. MULTIPLE VISITS, BUT SHE HANDLED EVERYTHING AND ALL IS NOW WELL. THANK YOU, JOANNE. More
by JOKEN772
Employees Worked With
Marcin Kalita
October 18, 2023
This review is for Joanne Stickles she is an asset to the company. Very helpful, kind and extremely knowledgeable. She was very patient and took the time to answer my questions in detail. I have not exper company. Very helpful, kind and extremely knowledgeable. She was very patient and took the time to answer my questions in detail. I have not experienced this kind of customer service anywhere for years she is so refreshing. More
by ackavic
Employees Worked With
Joanne Stickles
