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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,544 reviews
November 11, 2023
Great experience, very fast 1 day turnaround for service issue on my compass. Joanne stickles was very polite and communicative, will be coming back highly recommend her. issue on my compass. Joanne stickles was very polite and communicative, will be coming back highly recommend her. More
by Developedrealty
Employees Worked With
Joanne stickles
November 10, 2023
Purchased car here 2018. Always receive excellent assistance.. Julian Feliciano helped find an answer to a non-car issue and found correct business to assist us. Bruce/Beth Always receive excellent assistance.. Julian Feliciano helped find an answer to a non-car issue and found correct business to assist us. Bruce/Beth More
by bandb1961
Employees Worked With
Julian Feliciani
November 10, 2023
Brought my Jeep in for service and Joanne helped me. She was great on keeping me updated on my vehicle. The service was great! I highly recommend Joanne as your service consultant. Thank you for taking She was great on keeping me updated on my vehicle. The service was great! I highly recommend Joanne as your service consultant. Thank you for taking great care of me. More
by jimmy74racer
Employees Worked With
Joanne
November 07, 2023
I had to jump start my Pacifica and then go to Arlington Dealership. Without an appointment Joanne was able to allow a new battery within 2 hours. Great job and I am grateful for her fantastic help. Dealership. Without an appointment Joanne was able to allow a new battery within 2 hours. Great job and I am grateful for her fantastic help. More
by Jasladd
Employees Worked With
Joanne
October 27, 2023
Buyer Beware! Take pictures of the car & tires before certification. They took off the railing and then tried to charge me for railing. Take pictures of the car & tires before certification. They took off the railing and then tried to charge me for railing. More
by Dontbuyfromhere
Employees Worked With
Other
October 26, 2023
Joanne Stickels has been our service advisor since we started bringing our fleet vehicles there a few years ago. She is always responsive and communicative. We are never left wondering what is going on w started bringing our fleet vehicles there a few years ago. She is always responsive and communicative. We are never left wondering what is going on with a vehicle. Our fleet is the lifeblood of our service business, which she fully understands. She is a true asset to the service department. They're extremely lucky to have an employee that cares about the customer the way that she does. Steven Parnow deserves to be mentioned as well. He is the manager of the service department. Great employees that stay around usually do so because they have a supervisor that cares. The Napleton Service Department is lucky to have Joanne and Steven. More
by Skip
Employees Worked With
Joanne Stickels, Steven Parnow
October 26, 2023
The service department is very friendly and communicates well. Joanne helped me with my service appointment and was very helpful throughout the entire process. She had me on my way in no time. well. Joanne helped me with my service appointment and was very helpful throughout the entire process. She had me on my way in no time. More
by sromo006
Employees Worked With
Joanne Stickels
October 25, 2023
The service from Joanne Stickles was very helpful. She was kind and kept me informed of the status of my repair at all times! Loved working with her! She was kind and kept me informed of the status of my repair at all times! Loved working with her! More
by Janetracina
Employees Worked With
Joanne Stickles
