Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Joanne Stickels has been our service advisor since we started bringing our fleet vehicles there a few years ago. She is always responsive and communicative. We are never left wondering what is going on w started bringing our fleet vehicles there a few years ago. She is always responsive and communicative. We are never left wondering what is going on with a vehicle. Our fleet is the lifeblood of our service business, which she fully understands. She is a true asset to the service department. They're extremely lucky to have an employee that cares about the customer the way that she does. Steven Parnow deserves to be mentioned as well. He is the manager of the service department. Great employees that stay around usually do so because they have a supervisor that cares. The Napleton Service Department is lucky to have Joanne and Steven. More

The service department is very friendly and communicates well. Joanne helped me with my service appointment and was very helpful throughout the entire process. She had me on my way in no time. well. Joanne helped me with my service appointment and was very helpful throughout the entire process. She had me on my way in no time. More

The service from Joanne Stickles was very helpful. She was kind and kept me informed of the status of my repair at all times! Loved working with her! She was kind and kept me informed of the status of my repair at all times! Loved working with her! More

This review is for Alan Weissman. Very helpful and professional. Many thanks for his friendly attitude to the customers. Quick and quality service was provided to my car. Very helpful and professional. Many thanks for his friendly attitude to the customers. Quick and quality service was provided to my car. More

If you need your car serviced at Napleton, request Joanne Stickels as your service writer. She is the best service writer at Napleton because with her many years of service in the auto industry, she has ext Stickels as your service writer. She is the best service writer at Napleton because with her many years of service in the auto industry, she has extensive knowledge of auto issues. Whenever my car needs service, she makes a convenient appointment for me. My car is completely serviced, checking for any upcoming maintenance or wear issues. Use Joanne for all of your service needs. You won't be dissappointed. More

I came in for service recently and was helped by Joanne Stickels. She was very helpful and had a great attitude. she greeted me with a smile and had an answer for all of my questions. She definitely pushed Stickels. She was very helpful and had a great attitude. she greeted me with a smile and had an answer for all of my questions. She definitely pushed my experience to 5 stars. More

I spoke with Joanne Stickles and she was very courteous, friendly and helpful. She answered all my questions with patience. I appreciated her input. friendly and helpful. She answered all my questions with patience. I appreciated her input. More

THIS REVIEW IS FOR JOANNE STICKELS. MY JEEP HAD A RECALL FOR REPLACEMENT OF CATALYTIC CONVERTER. ALL OTHER DEALERS WERE UNABLE TO GET THE PART. WITHIN DAYS, JOANNE NOT ONLY GOT THE PART MY JEEP HAD A RECALL FOR REPLACEMENT OF CATALYTIC CONVERTER. ALL OTHER DEALERS WERE UNABLE TO GET THE PART. WITHIN DAYS, JOANNE NOT ONLY GOT THE PART BUT SERVICED IT WITHIN A FEW DAYS, COMPLETING MY RECALL. I WANT TO PRAISE JOANNE FOR GOING ABOVE AND BEYOND. More

JOANNE STICKELS, VERY FRIENDLY AND HELPFUL. I HAD A CHALLENGING PROBLEM WITH MY CAR AND SHE KEPT AT IT UNTIL THAT PROBLEM WAS SOLVED. MULTIPLE VISITS, BUT SHE HANDLED EVERYTHING AND ALL IS NOW I HAD A CHALLENGING PROBLEM WITH MY CAR AND SHE KEPT AT IT UNTIL THAT PROBLEM WAS SOLVED. MULTIPLE VISITS, BUT SHE HANDLED EVERYTHING AND ALL IS NOW WELL. THANK YOU, JOANNE. More

Joanne Stickels was very helpful and friendly. Will definitely come back! Great service. Thank you Will definitely come back! Great service. Thank you More