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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
February 18, 2020
Internet sales price is FALSE, don’t waste your time. Typical sales driven dealership that advertises false pricing online to lure in traffic. Saw a great price on a 2020 RAM that was on a “special sale” Typical sales driven dealership that advertises false pricing online to lure in traffic. Saw a great price on a 2020 RAM that was on a “special sale” and Inquired about their “Employee Pricing Sale” with a sales rep for the advertised price online before even thinking of going to the dealership; asking if this was the actual sale price of the vehicle minus TTL or if this price was including all rebates the dealership had to offer that only few would qualify for. I still have the screenshots and messages stating this was the ACTUAL Sale price of the vehicle to ALL Customers excluding taxes title licensing. Although I thought it was still too good to be true, I went in to learn more and planned on purchasing the vehicle for this price. Of course after test driving it and talking business, it was all a fluke. I was direct in saying I am willing to purchase the vehicle today at the advertised employee price of $35,850 plus TTL and they could not do it. Actually not even close. Somehow we went from the advertised price for their promotional special to all Customers of $35,850 and adding 11K. When I showed the manager the messages and asked about the online advertised price I was told it could not be honored and he had no comment on the conversation prior. There was absolutely zero attempt to rectify the situation. Would not recommend. More
by Shawn
February 17, 2020
Robert was great. Very personable and super nice. He definitely sold us the van with how knowledgeable he was on all the van’s details. With ease he was able to show me all the different features and di definitely sold us the van with how knowledgeable he was on all the van’s details. With ease he was able to show me all the different features and direct us how to use all. I appreciate the time he took with us enough though it was cold and rainy out. I would definitely recommend Robert to friends and family. More
by meech87
Employees Worked With
Robert Taylor
February 16, 2020
I came from Kentucky with my wife, we drove 6 hours to the dealership because their prices were so much cheaper than anything else we could find. So glad to have my new 2019 renegade! Thank you Daniel and the dealership because their prices were so much cheaper than anything else we could find. So glad to have my new 2019 renegade! Thank you Daniel and Mario! More
by Monroe
Employees Worked With
Daniel staar , Mario Gentry
February 10, 2020
I’ve been happy to get served by Pedro. He was friendly and helpful and provided all information we asked about. The car itself is in good condition. Suggest to come to this place. and helpful and provided all information we asked about. The car itself is in good condition. Suggest to come to this place. More
by artur.191980
Employees Worked With
Pedro Salgado, Paul A. Dome
February 08, 2020
Dennis and Danny were great and got a good deal thanks. Will be back to buy in the future. Will let friends and family know of the great care that we recieved. Will be back to buy in the future. Will let friends and family know of the great care that we recieved. More
by Nate
Employees Worked With
Dennis Kozel
February 08, 2020
Best deal we could find in Chicago area. Excellent service. Friendly sales staff. Julio is a superior sales representative. This is the second time we have bought a car form Julio at Napleton. service. Friendly sales staff. Julio is a superior sales representative. This is the second time we have bought a car form Julio at Napleton. More
by Fermata
Employees Worked With
Mario Gentry, Julio Ruiz
February 08, 2020
Rene was awesome. He put in the extra mile. Rene made this a great experience. Highly recommend him very knowledgeable and courteous. Made sure I was completely satisfied and had no unanswered question this a great experience. Highly recommend him very knowledgeable and courteous. Made sure I was completely satisfied and had no unanswered questions or concerns More
by Agentb35
Employees Worked With
Rene, Armi Matienzo
February 05, 2020
I have purchased two vehicles and had service done on both several times. Always a great experience. I appreciate the professionalism and top quality service. both several times. Always a great experience. I appreciate the professionalism and top quality service. More
by zywicki99
Employees Worked With
Marcin Kalita
February 05, 2020
Robert was great helping out with the car i wanted to buy. He was very thorough with all the paperwork and made the process go easier. Hes a great salesperson i reccomend dealing with him. buy. He was very thorough with all the paperwork and made the process go easier. Hes a great salesperson i reccomend dealing with him. More
by xozura
Employees Worked With
Robert Taylor
February 05, 2020
I would definatly recommend getting your next used or new car/truck at Napleton's. I bought a new truck last year and just bought a used car from them today. Both transactions went smooth and stress free. car/truck at Napleton's. I bought a new truck last year and just bought a used car from them today. Both transactions went smooth and stress free. My sales person Q did a great job of treating me with respect and provided me with different options to fill my needs for a used car. More
by Daniel
Employees Worked With
Marquis Singleton, Armi Matienzo
