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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
January 17, 2021
Shakeel was an incredibly professional and knowledgeable sales associate. From inception to completion he made every effort to satisfy our needs. Thank you for all you assistance and diligent work! sales associate. From inception to completion he made every effort to satisfy our needs. Thank you for all you assistance and diligent work! More
by J&j
Employees Worked With
Shakeel Brown
January 16, 2021
Shakeel was a A+++ salesman highly recommended very knowledgeable, the staff as a whole was very friendly. Definitely would recommend for future purchases for any one looking knowledgeable, the staff as a whole was very friendly. Definitely would recommend for future purchases for any one looking More
by zkid92
Employees Worked With
Shakeel Brown
January 16, 2021
I am so pleased to do business with Cdjr in Arlington heights. They really do take care of their customers. Also if u go there make sure u talk to Shakeel he is the best at his job and even though I boug heights. They really do take care of their customers. Also if u go there make sure u talk to Shakeel he is the best at his job and even though I bought my car 2 months ago he still keep in contact with me to make sure everything is good. He’s very knowledgeable and will do everything he can to satisfy your wants and needs. Thanks again Shakeel! More
by Shana
Employees Worked With
Shakeel
January 16, 2021
Dealer got me a good price for one of the cars I was looking for. The process was very smooth, and he was willing to answer all my questions, as this is my first time going through a dealership. looking for. The process was very smooth, and he was willing to answer all my questions, as this is my first time going through a dealership. More
by Ibn13jones
Employees Worked With
Shakeel Brown
January 16, 2021
Shakeel Brown was awesome. He was very patient and kind. I have visited many car dealers. This is by far one of the best. Because of Shakeel I will definitely be back in the future I have visited many car dealers. This is by far one of the best. Because of Shakeel I will definitely be back in the future More
by Karenross197530
Employees Worked With
Shakeel Brown
January 15, 2021
Salesman Austin worked with me , no respond , no follow up, no reply , not respect customer request and time. I want to buy the car , but not reply me up, no reply , not respect customer request and time. I want to buy the car , but not reply me More
by nguylove
Employees Worked With
Austin
January 07, 2021
We had a vehicle in mind found on Cars.com for 32k. Only to set up an appointment to speak to a rep about this 32k Jeep and have them tell me it is 40k. HUGE bait and switch unethical practice . to set up an appointment to speak to a rep about this 32k Jeep and have them tell me it is 40k. HUGE bait and switch unethical practice . More
by Mike
Employees Worked With
Abdul
January 04, 2021
Jayden Wiest worked so hard to keep my husband and I happy. Jayden you did just that. I can't say thank you enough. I am still smiling 😃. Keep up the good work! Thank you so much for making it possib happy. Jayden you did just that. I can't say thank you enough. I am still smiling 😃. Keep up the good work! Thank you so much for making it possible for me to drive my dream car off the showroom floor! Thank you!!!! More
by Lambert
Employees Worked With
Jayden Wiest
December 31, 2020
Very little response when trying to buy a car online, even when I said that I was ready to purchase. I think several of their well-priced vehicles don't actually exist because when I finally did call in even when I said that I was ready to purchase. I think several of their well-priced vehicles don't actually exist because when I finally did call in and speak with someone, those vehicles were "gone" from their dealership. Be cautious with what you see online because there is a lot of bait and switch going on with their advertised vehicles vs. actual pricing. More
by M Krusoe
Employees Worked With
December 31, 2020
After reading the prior reviews on this dealership my review I am sure is not going to come as a surprise. Was interested in a vehicle they had for sale advertised at $43k (this was the advertised pr review I am sure is not going to come as a surprise. Was interested in a vehicle they had for sale advertised at $43k (this was the advertised price for two weeks while I was car shopping), spoke with there sales team to schedule an appointment and purchase the vehicle the following day. To my surprise the next morning the price had been increased to $47k, upon arriving they assured me they would never do that and refused to acknowledge they had changed the price. This is by fare the worst example of ethics and integrity I have experienced when buying a car. More
by gokev17
Employees Worked With
