Napleton's Arlington Heights Chrysler Dodge Jeep Ram

My service advisor Joanne was very knowledgeable and had the vehicle repaired and back to us on time as promised . Thanks Joanne for the great service!! the vehicle repaired and back to us on time as promised . Thanks Joanne for the great service!! More

Would give 0 stars if i could. wish I would have listened the Yelp reviews before I purchased a jeep from them. Horrible sales people. They disappear for 10-20min at a time. I was told the Jeep wrangler i the Yelp reviews before I purchased a jeep from them. Horrible sales people. They disappear for 10-20min at a time. I was told the Jeep wrangler i purchased would have sirius xm. It did not. tried calling and e-maling them several times with no response. Also car has a death rattle and that they refused to fix and back door wont open from inside the car. service dept is a joke. I'm sure there are worse dealers but you would be hard pressed to find one. wouldn't buy from a Napleton dealer ever again More

We drove 1 1/2 hours to buy a Jeep they advertised for about $46,000. We called 3 times on the way there to make sure it was there and were told it was there for us to look at. When we got there, the firs about $46,000. We called 3 times on the way there to make sure it was there and were told it was there for us to look at. When we got there, the first person told us it was not there because a person had taken it home to see if it fit in their garage and that it would not be there until the next day. The sales manager told us the store manager had taken it home and was not sure when it would be back. They also told us the price would be $10,000 more than advertised because the lift kit that was on it was not included in the advertised price, even though there were 36 pictures of it on the website with the lift kit and no mention of any additional charges. This is TOTAL false advertising and also your typical example of bait and switch. I would rather walk than buy a vehicle from this dealership. DISCUSTING EXPERIENCE! Also, this is the first review of a dealership that I have ever done in my 40 years of buying vehicles. I also had to pick a person in the sales department to turn in this review but could not remember his name so I picked Paul Dome. He was NOT the person I dealt with but I had to pick a name to turn this in. More

Had an issue and with Marta outstanding help the issue was resolved beyond my wildest dreams. The dealership listened and made things right I have a new appreciation for car dealerships. Thank you for th was resolved beyond my wildest dreams. The dealership listened and made things right I have a new appreciation for car dealerships. Thank you for the GREAT service. My advise trust and listen things will not turn out like you see an TV. More

Had a very pleasant experience with Mrs. Jasmeet Nath from sales during the purchase of my new 2500 truck. Upmost professional was never rushed would work with her again. from sales during the purchase of my new 2500 truck. Upmost professional was never rushed would work with her again. More

I would not recommend this place even if they were the last car dealership around. If negative numbers were available, that's all I would give. (Since required to give a star, just assume it's negative) last car dealership around. If negative numbers were available, that's all I would give. (Since required to give a star, just assume it's negative) More

Made a 430 appt to see a car- drove 40 minutes- told the GM had taken the car home. No apology, no remorse, no integrity, GM had taken the car home. No apology, no remorse, no integrity, More

Pedro was very helpful and friendly. He Made me feel comfortable and also worked with me on the purchase. Thank you Pedro for your help comfortable and also worked with me on the purchase. Thank you Pedro for your help More

Had the pleasure of being helped by Shakeel Brown. Very knowledgeable of the inventory and the ins and out of each vehicle. Gave me various information about the different vehicles as well as what vehicl knowledgeable of the inventory and the ins and out of each vehicle. Gave me various information about the different vehicles as well as what vehicle would be the perfect fit for my family. ⭐️⭐️⭐️⭐️⭐️ Excellent customer service! More

Shakeel Brown is a phenomenal salesman!! Couldn't be more happier with my purchase!!! Extremely knowledgeable about my vehicle!! Will definitely come see him again. happier with my purchase!!! Extremely knowledgeable about my vehicle!! Will definitely come see him again. More