Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Ben Staar customer service was exceptionally awesome! He made the process of purchasing my car was quick and efficient! He answered all of my questions. made the process of purchasing my car was quick and efficient! He answered all of my questions. More

I worked Andrew Ramus, the general manager, he asked what kind of vehicle I was searching for and he delivered. I brought in a trade in offer I received from carmax and HE BEAT THEIR OFFER. He got me approve kind of vehicle I was searching for and he delivered. I brought in a trade in offer I received from carmax and HE BEAT THEIR OFFER. He got me approved and out the door with a beautifully new to me 2017 Audi A4, AND I KEPT MY AFTERMARKET WHEELS. The service I received here was superb and definitely surpassed my expectations for how dealerships are. They filled the tank on the car as well. I used to work here and they treated me with the same level of customer service you'd expect. 10/10 would return here. Thank you guys!!! More

Went into Napoleon to look at a ‘18 BMW 5 Series on their lot. Worked with Brendon who is friendly and knowledgeable in regards to the vehicles on their lot. Brendon made me feel comfortable in the process o lot. Worked with Brendon who is friendly and knowledgeable in regards to the vehicles on their lot. Brendon made me feel comfortable in the process of buying a car and did not pressure me to the point where other dealerships have in the past. I highly recommend choosing him as your salesman if you’re in the market for a new vehicle. After a couple hours with him, and A few minutes with Guss, I left for the day. I returned the next day after sleeping on it, and completed the transition. I feel I got a fair deal at Napleton. Highly recommend buying your next vehicle at Napleton with Brendon. More

It was a great experience to purchase from Napleton Chrysler in Arlington Heights. Julissa set us up with an appointment over the phone within 2 hours and Johnatan took care of us. He got us the right Chrysler in Arlington Heights. Julissa set us up with an appointment over the phone within 2 hours and Johnatan took care of us. He got us the right deal and worked hard to make sure we left happy and satisfied. We are now Napleton customers for life. Thank you so much Johnatan, Julissa and Finance team. More

I cannot tell you how satisfied I am with my experience with Napleton CDJ. The kindness and courtesy are just a small part of their charm. My service writer Joanne went above and beyond the call to help me with Napleton CDJ. The kindness and courtesy are just a small part of their charm. My service writer Joanne went above and beyond the call to help me and make sure that everything went well and and that everything worked out better than I could have hoped for. More

An all around bad fittest impression that lost them a deal. Called in advance to see if a used car was still available before we made a 45 minute drive (phone first concept). It was confirmed car was av deal. Called in advance to see if a used car was still available before we made a 45 minute drive (phone first concept). It was confirmed car was available and on lot). Made Appt and got the girls name. Drove there, no one knew girl we spoke with and said it may be a call center we spoke with. Then find out car was sold night before. Left frustrated & bought from collegecars.com (this was a truly amazing experience, especially if u hate buying cars in general). If u can’t get the basics right, I can only imagine how the more complex parts of the buying process would turn out. More

Adrian, the Napleton family and the facilities are top-notch. Patience, respect, knowledge and most importantly the ability to connect on a low key friendship basis like you have known each other for top-notch. Patience, respect, knowledge and most importantly the ability to connect on a low key friendship basis like you have known each other for years are why Adrian & Hitko are your guys at the dealership. The facilities are "mint" to the point where you want to stay and hang even after Adrian & Hitko have hooked you up with the exact car of your choosing. One will feel at home the moment they roll into Napleton Arlington Jeep by the staff that's in place to service their needs while at the dealership. Rewarding overall experience! More

Janelle Norton was a superior saleswoman highly recommended very knowledgeable, the staff as a whole was very friendly including Jay Glotzer the manager. Definitely would recommend for future purch recommended very knowledgeable, the staff as a whole was very friendly including Jay Glotzer the manager. Definitely would recommend for future purchases for any one looking...One of the best car buying experiences I've ever had...loved doing business with Napleton and the sales person and manager were awesome love my new car...wont buy another car from anyone else... More

#32 Andrew and Jessie keep up the good work. Good looking out on the review Hellcat Durango looks like a beast. #32 CJ and Stunna out on the review Hellcat Durango looks like a beast. #32 CJ and Stunna More

I talked to someone at the dealership for a price on a van. Being from out of state, I know the price listed might not apply to me. Three weeks later, I still have not received a price, even though I've g van. Being from out of state, I know the price listed might not apply to me. Three weeks later, I still have not received a price, even though I've gotten three "are you getting my e-mails" e-mails from the salesperson. More