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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
May 20, 2021
They have a 2021 Jeep Wrangler for sale and I inquired about it on the listing page. No response. I signed up for texts about the car. Twice. No response. I emailed several times. I filled out the c about it on the listing page. No response. I signed up for texts about the car. Twice. No response. I emailed several times. I filled out the contact form several times. I filled out the customer service form several times. I messaged them on Facebook. I even called and was on hold for 10 minutes and decided I am done waiting. I mean I am a buyer, with money who wants to talk numbers so I can actually PURCHASE a vehicle from them. Nobody, other than a phone call (which I returned and was sick of waiting 10 minutes), has gotten back to me. This is UNBELIEVABLE!!! I mean this is a $53,000 car! If this is the way they treat potential customers who would like to buy a car from them, then lord knows how they treat people when they come in the dealership. I have read some bad reviews about them and they are definitely living up to the reviews. Looks like I will head over the border to Wisconsin and buy a Jeep from Milwaukee. At least they get back to me! More
by john.gardner324
Employees Worked With
Alyssa Clayton
May 17, 2021
Very friendly atmosphere and the staff was very willing to work with you. Great experience! Good selection of trucks in today’s market. I would definitely recommend them. to work with you. Great experience! Good selection of trucks in today’s market. I would definitely recommend them. More
by Medic04
Employees Worked With
Ben Star
May 11, 2021
Jesse is the best sales person ever I came in with very low expectations due to past experiences but he restored my faith in the car buying process! low expectations due to past experiences but he restored my faith in the car buying process! More
by Destinielovelace
Employees Worked With
Jesse, Andrew Ramus
May 11, 2021
Shakeel brown was very helpful throughout the process. Bought a used car at a reasonable price! very happy with the purchase! This dealership was beautiful. Bought a used car at a reasonable price! very happy with the purchase! This dealership was beautiful. More
by Jeep2021
Employees Worked With
Shakeel Brown
May 02, 2021
Customer service was excellent no hassle in and out. Shakeel Brown our salesman was great. Did and awesome job! Thank you I will send referrals. Shakeel Brown our salesman was great. Did and awesome job! Thank you I will send referrals. More
by mburnett104
Employees Worked With
Shakeel Brown
April 30, 2021
Great service from the team at Napleton’s. Ben Staar and Andrew Ramus helped me get the car I wanted despite the scarcity. Glad I made the drive. Thanks again I’ll see you soon! Andrew Ramus helped me get the car I wanted despite the scarcity. Glad I made the drive. Thanks again I’ll see you soon! More
by BlackHemi
Employees Worked With
Ben Staar, Andrew Ramus
