Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Alejandro is a patient and very friendly person who help us find the best vehicle for our needs and price. Thanks for the great service!! us find the best vehicle for our needs and price. Thanks for the great service!! More

Disa is amazing and has done a great job in assisting us. More

Shakeel Brown at Napleton in Arlington Heights exceeded Shakeel Brown at Napleton in Arlington Heights exceeded our expectations. He was professional, knowledgeable, and exceptional at explaining all of ou Shakeel Brown at Napleton in Arlington Heights exceeded our expectations. He was professional, knowledgeable, and exceptional at explaining all of our options. Highly recommend him More

WORST dealership ever! They will not do work on things the warranty covers! Told us to take our truck elsewhere when we bought it from them. The only reason they can’t fix our timing chain is because “the the warranty covers! Told us to take our truck elsewhere when we bought it from them. The only reason they can’t fix our timing chain is because “they don’t have the right tools” even though the warranty covers the part. SO WHY NOT GET THE RIGHT TOOL? Right? But that makes too much sense for this dealership! Some guy named Jon was a complete and utter jerk to us! It was such a disappointment he told us to our faces to take our truck elsewhere. We had been in a few weeks prior to have a transmission leak taken care of BUT ITS STILL LEAKING! Jon told us with 120k miles anything is possible an that they fixed it but another mechanic of 30 plus years told us it’s leaking from exactly where it was before an it appears no one actually did a thing! So why did we pay $100 for the warranty deductible? After all of this they had the audacity to tell us that if they take it elsewhere to be fixed or if we do then we have to pay the deductible PLUS 25% of the parts PLUS $38 plus an hour to have the repairs made WHEN the warranty clearly states the work and parts are covered! This dealership is very quick to take your money but not quick to actually work on your vehicle it’s a TOTAL SCAM! We bought the BEST warranty possible but for what? It seems to be it covers what they want to do not what it states they have to do! We only go here for service because of the warranty but we will never make a mistake again by buying a vehicle from them! More

Wanted to buy my first new car, so I went to this dealership for my first-time dealership experience. It wasn't good. When we walked in it was okay they greeted us, then our salesmen came, unfortunat dealership for my first-time dealership experience. It wasn't good. When we walked in it was okay they greeted us, then our salesmen came, unfortunately, I forgot his name but he was a taller elderly white guy with short hair. The front desk man literally had to tell him to chill out when we walked in, the guy couldn't stop shaking and was "overly" excited to see us. It was obvious he was did something in the bathroom or was on something since he couldn't stop talking and while stumbling over his own words. He showed us some cars which were pretty dirty to be honest and he even had the audacity to say "it's clean right?!" and was proud of saying it. The prices were extremely overpriced, I understand there is a shortage in inventory but still I'm not sure who's not willing to pay 6-9k over what the car is really worth. Overall they seemed "okay" but still wouldn't buy from them since I had a bad first impression. Oh, and the car I wanted wasn't even on the lot because it was still getting "fixed" but yet it was still advertised online and said it was at this dealership which was the whole purpose of my trip. Good Luck! More

I loved the way they treated me. They were honest and sincere with everything. Austin Komis and Daniel Salome answered all my questions I had. Highly recommend would and will come back again to buy anoth sincere with everything. Austin Komis and Daniel Salome answered all my questions I had. Highly recommend would and will come back again to buy another car More

I wish I could give this place fewer stars. This place is a joke. The managers are a joke. Their sales people will straight up lie to you. After taking your car (if you sold it to them) or signing a contract a joke. The managers are a joke. Their sales people will straight up lie to you. After taking your car (if you sold it to them) or signing a contract, good luck reaching anyone that can help you if you have any issues. They are after your money or car. When they have it, they will spit you out. There are plenty of Jeep dealers in the area that are reputable. This is not one of them. Look elsewhere. They have an F on better business bureau. I can only warn you once. They have taken my money and I am left with nothing. More

James M is a great salesman. Str8 to business just like I like. Highly recommended for anyone looking for a dealership to use. They are very customer friendly. like. Highly recommended for anyone looking for a dealership to use. They are very customer friendly. More

Sean was great to work with. Very friendly and knowledgeable. Took the time to make sure we understood all aspects of the purchase. I will definitely buy all my future cars from him. knowledgeable. Took the time to make sure we understood all aspects of the purchase. I will definitely buy all my future cars from him. More

Came in looking for a used car and left with a new one. Received A+ no nonsense service from Daniel Salome, salesman, and his awesome New Car Manager, Jesse Fakhoury. It was nice to have a smooth transacti Received A+ no nonsense service from Daniel Salome, salesman, and his awesome New Car Manager, Jesse Fakhoury. It was nice to have a smooth transaction and great service. More