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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,528 reviews

November 29, 2021

Great sales staff very great and really friendly people to do business with. Very knowledgeable on answering my questions. More

by Billbucaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aoraha
Dec 01, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2021

I just bought a 2021 Jeep Grand Cherokee Limited from Abdul. He was very nice and helpful. I would buy another vehicle from him and Napleton CDJR. They made the whole buying experience really quick and More

by rmulteri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul A. Dome
Nov 30, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

November 19, 2021

Worst dealership I’ve ever dealt with. Horrible communication, atrocious customer service, no integrity in their sales department and intentionally shady. Stay far away and do waste you hard earn t More

by Darren
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyra Crigley
Nov 23, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello Darren, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (847) 298-0900 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

November 13, 2021

Expected nothing less than exceptional experience and our expectations were exceeded. Thrilled to work with Pedro, Joe, and Ryan. All thorough professionals!!! More

by Arianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Venegas
Nov 16, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi Arianna, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM! We hope you continue to choose us for all your automotive needs! Take care!

November 12, 2021

A very friendly and knowledgeable staff made my car buying experience excellent. If your going to buy a car or truck make it worth you while a buy from Napelton Jeep. My sales guy Danny was excellent More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul A. Dome
Nov 13, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Joe! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Regards, Julissa Varela Customer Relations Manager Ed Napleton CDJR 63 0 782 9300 x2339 Julissa.varela@ napleton.com

November 09, 2021

Brendon was super helpful in every single way possible and super friendly too, in addition to giving off a very honest and trusting impression and definitely helped make my choice much easier. I never lea More

by JackJack Maler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan hedlund
Nov 09, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff Brenden was so helpful! We want all our customers to feel this way when leaving our dealership! We look forward to your next visit! Take care!

November 06, 2021

Daniel Salome was the best sell men we had he took care of us.i would recommend him to friend and famy More

by Sarullo family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Salome
Nov 07, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi Sarullo, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!

October 21, 2021

Great service! Worked on the customer's needs. Jun and Jay's services.were great! More

by Tug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun and Jay
Oct 25, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

October 02, 2021

My name is Mokrane Landri, and this is the second time I purchased a jeep from your dealership. It was a four hours ordeal, but a pleasant one thanks the team that worked with me in the process. Karim and More

by landritv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karim and Sam
Oct 02, 2021 -

landritv responded

I hope I live long enough to buy a third one from you

October 02, 2021

Nice people , nice to work with , worked to get us what we were looking for. More

by robinroberts1124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Salome
Oct 04, 2021 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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