Back

Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Contact Dealership

1155 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

Showing 2,528 reviews

February 03, 2022

Had my truck serviced here last week, the people that work here really care! From the guys in part through to the gal in the cashier department. Alan Weissman in service was so professional and thorough More

by dorflersmeats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Weissman
Feb 05, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!

January 31, 2022

Ernie was great! Abdul was shadowing Ernie and together they made the experience awesome!!!! If you are thinking of buying a new car, ask for Ernie! More

by Urbanski7345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Gagliardi
Feb 02, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Urbanski7345! We work hard to provide each of our clients with the best automotive experience! I am so happy to hear Ernie and Abdul made this an overall pleasant purchase for you. We hope to see you again! Sharnae Leachman Customer Relations Manager Napleton Arlington Heights Chrysler Dodge Jeep Ram Napleton Off Lease (847) 298-0900 EXT 211 Cell (224)-704 5717 sleachman@napleton.com

January 30, 2022

This dealership went above and beyond our expectations in leasing perfect Jeep Wrangler Sahara 4XE. Brendon was courteous, professional, eager to please and extremely efficient in selling and explaining th More

by Mymoosky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Hedlund
Feb 01, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2022

Didnt purchase anything but miguel was a great help.He was very courteous and polite, answering all my questions. More

by Ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel martinez
Feb 01, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello Ian, we're happy to hear you had such a positive experience with Miguel! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2022

Miguel assisted me very well. 10/10. Super pleased with my care. Would definitely work with him again. More

by Aliyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez
Feb 01, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello Aliyah, we're happy to hear you had such a positive experience with Miguel! Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2022

Great customer service, had them show me and explain everything to me with patience. Outstanding. More

by vcardona179
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun
Jan 26, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2022

I had an excellent experience. Miguel was very patient & responsive and went above and beyond with any questions or special requests I had. Will highly recommend this place for anyone wanting to purchase a More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Jan 25, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi Jess, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 16, 2022

Inquired a quote about an Alfa Giulia they had for sale (price was on the higher side but not terrible). Asked for an itemized quote/breakdown, and they managed to tack on $6,700 of fees on a $34000 car... More

by MK
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyra Crigley
Jan 18, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. I am having a difficult time finding your contact information in our database. At your earliest convenience please contact me at (847) 298-0900 EXT 211. My hope is to restore your confidence back into our dealership. I look forward to hearing from you. Sharnae Leachman Customer Relations Manager Napleton Arlington Heights Chrysler Dodge Jeep Ram Napleton Off Lease (847) 298-0900 EXT 211 Cell (224)-704 5717 sleachman@napleton.com

January 13, 2022

James walked the lot with me today and was extremely patient and kind with me. He was so knowledgeable on every question I had! Excellent service! Definitely coming back!! More

by Dnichol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Caprile
Jan 15, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Dnichol, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton CDJR 630-941-4300 EXT:2339 julissa.varela@napleton.com

January 09, 2022

I just purchased a used 2019 Jeep Grand Cherokee and had a fantastic buying experience. My salesman Dave W was very knowledgeable and helpful and provided a streamlined and fair deal. The finance folks we More

by Motu63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave W - Sales
Jan 10, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Motu63, we appreciate you choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton CDJR 630-941-4 300 EXT:2339 julissa.varela@napleton.com

...
39
...