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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
May 21, 2022
There was an issue in the service department but Melissa and Brendon resolved the problem for me. As a long time Napeltons customer, I always look for great customer service and they both exceeded my expect and Brendon resolved the problem for me. As a long time Napeltons customer, I always look for great customer service and they both exceeded my expectations. Thank you so much! More
by Liz
Employees Worked With
Melissa Lipp, Brendon
May 16, 2022
I told the salesman I was ready to put down a deposit and he told me someone would call in a couple days. Nobody ever called. All I ever got was a computer generated email a few days later. I moved on to he told me someone would call in a couple days. Nobody ever called. All I ever got was a computer generated email a few days later. I moved on to another car. Strange they would put such poor effort into selling a 100k car. More
by Ukneuro
Employees Worked With
Marquis Singleton
May 12, 2022
Erik was Great during the whole process! He went over and beyond! Erik was such an Hands on Salesman, he made sure I got the vehicle I wanted at the Best Price! He went over and beyond! Erik was such an Hands on Salesman, he made sure I got the vehicle I wanted at the Best Price! More
by Key
Employees Worked With
Erik Bowman
April 22, 2022
Had an issue with a seal after 70k miles that fell under my warranty. Called them up had an appointment a few days later. Work was done and completed same day my warranty. Called them up had an appointment a few days later. Work was done and completed same day More
by T.ruckad
Employees Worked With
Rick Multeri
April 15, 2022
Had a wonderful experience buying from Napleton Jeep tonight. Customer service was excellent and will definitely not hesitate to purchase my next car here. Thank you so much to Jerry Lopata and John Hoo tonight. Customer service was excellent and will definitely not hesitate to purchase my next car here. Thank you so much to Jerry Lopata and John Hooker for everything. A+ More
by Robert Pieroni
Employees Worked With
Jerry Lopata, John Hooker
April 13, 2022
Pedro and the staff at the dealership were friendly and very helpful throughout the process of picking out a new car. I have already recommended this dealer to friends and family. Very excited about our pu very helpful throughout the process of picking out a new car. I have already recommended this dealer to friends and family. Very excited about our purchase! More
by defrenza
Employees Worked With
Pedro Venegas
April 07, 2022
Great service! They were able to work with what i wanted and could afford. Very easy to work with! Exceptional experience! Very friendly! They were able to work with what i wanted and could afford. Very easy to work with! Exceptional experience! Very friendly! More
by shamoonsilvi
Employees Worked With
Victor malkon
