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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,528 reviews

June 12, 2022

Arrived at dealership at appointment time met with the service person and he answered all my and my wife’s questions.. He interacted with us during the process the oil change ran long due to the diesel tr More

by Jcnc847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick and mark, Marcin Kalita
Jun 13, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2022

Inquired about a truck online, received a quick response and set up a time to visit. Jerry Lopata had the truck ready for me to look at plus another I inquired about ready to go. He was friendly, profession More

by The 89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lopata, Stacey Wasilewski
Jun 06, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 02, 2022

Wow. The BEST experience for purchasing a vehicle. From John H. ensuring the vehicle I was interested in was available on the lot, to my salesman Abdul On More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Onisemoh, John H.
Jun 04, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Anthony! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! regards, Customer Relations Manager Marta Nilles Napleton's Arlington Heights CDJR 630-782-9300 x2378 marta.nilles@napleton.com

May 31, 2022

NO games, no xx, just straight forward. Knew his job and sold me a car without a hassle. Good Job James Marolis ! More

by speckman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marolis
Jun 01, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Speckman. Thank you and we hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Man ager Ed Napleton CDJR of Arlington Heights 630-941-4300 ext 2339 julissa.varela@napleton.com

May 31, 2022

Thank you for everything Daniel ! We love our new truck we appreciate all you did for us. If you looking for a new or used vehicle please go to Napleton’s CDJR and ask for Daniel you More

by josecampa623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 01, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Josecampa623! We hope we can continue to be of service to you down the road! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 29, 2022

Pedro @Napleton Arlington Heights was fantastic - honest, friendly, and easy to work with. Ask him if you ever go to that dealer. More

by steve2838
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salgado
May 31, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM!

May 28, 2022

Worked with Jorge & Erik amazing people very helpful they got me on a car I needed and approved me really fast thank you! Will definitely recommend! More

by Jorgie227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Godoy villegas
May 30, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM!

May 28, 2022

We had an excellent experience at this dealer. We worked with Brendon H. and he made the process really easy. We didn't feel pressured. He was very personable and answered all our questions. We wo More

by Crappmail1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Hedlund
May 30, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM!

May 27, 2022

Salesman, Daniel Salome was very helpful. Was able to get all the answers to my questions. More

by joekern66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Salome
May 27, 2022 -

joekern66 responded

The employee who helped with my phone and transferring my personal stuff was very helpful.

May 22, 2022

Sucks, Dishonest, liars. .....wouldn't recommend anyone to this dealership. Needs a lot of Help....wouldn't take a car from them even if it was free.... More

by joedrudey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy
May 23, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (847) 298-0900 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 23, 2022 -

joedrudey responded

I will never ever consider dealing with your company or recommending your company....

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