Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Scam Alert!!! Napleton's Des Plaines Chrysler Jeep Dodge SCAM Alert!!!!! Dear All, Beware of Napleton's Des Plaines Chrysler Jeep Dodge, because they will cheat you blindly and th Chrysler Jeep Dodge SCAM Alert!!!!! Dear All, Beware of Napleton's Des Plaines Chrysler Jeep Dodge, because they will cheat you blindly and they sell you crappy insurance and protection plans without telling you and literally cheat you with pricing on sale and what you will pay after financing. This Dealer have a lot of used cars at good prices shows on internet. But when you go there, The price is higher. They will make you nervous and add all kinds protection plans and warranties coverage to your bill, which you don't need. But eventually it will adds up in your car financing amount and you will end-up paying lot more money than you expected. The sale man didn't have any knowledge of the vehicle components. After you buy a car and go home. Then you think of calling and asking for help.....they will transfer you and put you on the hold long enough that you hang-up yourself. Really crap service, but they sell lots of cars by putting good price on internet... and cheats people when they go there. They are rude, unprofessional and will scam you. Please beware of this Dealer Ship. Don't be another victim. I SAY IT again, ((Please beware of this Dealer Ship))) If you don't want to take my word just do a (GOOGLE SEARCH) The worst Dealer Ship in Illinois. I made a vey bad mistake Remember the name ((((((Napleton's Des Plaines Chrysler Jeep Dodge)))))) BEWARE of This Dealer You Been Warn More

My sister and I have recently purchased a Jeep from Napletons CJD in Desplaines. The internet department with Barry Cardenas and the GM Sam Sweis helped make our experience with regard to vehicle selec Napletons CJD in Desplaines. The internet department with Barry Cardenas and the GM Sam Sweis helped make our experience with regard to vehicle selection and price one of the best new car purchases we've ever had. After utilizing the web page to view the vehicle and apply for online credit before going to the dealership, my sister arrived at the dealership for final delivery. The GM Sam and internet Manager Barry as well as the salesman Joe Matallanes who helped with the test drive was wonderful from start to Drive off. We wanted to express our appreciation through this review and recommend Napleton CJD to anyone looking to purchase a new vehicle. Thank you Beth and Jay More

This was my first car buying experience and Joe Bower made it as easy as possible! He was very friendly and helpful with any questions I had. He made sure to explain everything as simple as he could beca made it as easy as possible! He was very friendly and helpful with any questions I had. He made sure to explain everything as simple as he could because he knew I am a first time buyer. I would definitely recommend Joe to anyone! More

Mike did not help me professionally, he wanted to sell me a Van, that he wanted to sell. I wanted a 2012 with navigation and heated seats, loaded. so he show me a 2013 because he said there wasn't in invento a Van, that he wanted to sell. I wanted a 2012 with navigation and heated seats, loaded. so he show me a 2013 because he said there wasn't in inventory and that he could find one. I said ok, and I drove the 2013 which he said had everything I wanted. I loved it, he knew that. but I wanted the 2012 with everything and the rebates. We went inside to talk to Mark McAllister sales manager, Mark said that they would get one there from Muncie Indiana because I wanted a white one. I said ok, We came back a week later to make an deal, Mike said my van was on the sale floor,that they got it in. I was so happy.I trusted him and thinking this is the Van that had everything in there like heated seats and a navigation white just what I wanted, I did not know that Vehicle was a 2013. until he brought the paper work. then I ask him where is the 2012 from Muncie, he was so confused, he said that the on sales floor is the one, I said that is a 2013 loaded and out of my price range.Well they never got the one in that they promiss, so I test drove a 2012 with nothing in there that I wanted, I was so upset, so Sales manager Sam came over to talk to us, so he worked out a deal with the one on sales floor, which I thought had a navigation and heated seats I trusted Mike because he did not show me the sticker price.So I went back on Monday and he said he never me told me that when I had 2 witnesses. So they can't do much for me as far as a good price on getting these items installed. I am so fed up with that place and i will let other people no all about them. More

My experience at this dealership has been nothing but a nightmare. I was told that i was approved to buy a car. I came in and then found out that i was not approved. They took my reference sheet and cal nightmare. I was told that i was approved to buy a car. I came in and then found out that i was not approved. They took my reference sheet and called all my friends and family and asked them to "co-sign" on the vehicle for me. My friend decided to cosign for me. They led me to believe that i was also going to be on the contract. Sam and finance lady told me that i was going to be on the contract and i would be recieving 100 credit points over the next year. If i made 12 payments she would come off the contract and the contract would be in my name alone. They had me and her sign a contract. I thought everything was fine. They harrassed my friend and made her come in 4 times to resign the contract. That wasnt even good enough. They took the contract to her work and made her sign it. The final contract i was not on. They took me off and i found out that i will not be recieving any credit points and the car will be in her name. They lied to me and i have lost a friend over this. I have to send 650 dollars every month to a friend who wont even speak to me. She says that she is not able to obtain financing on a vehicle that she is trying to buy. I would not recommend anyone to buy from this dealership. Not only did i pay way too much, but i was lied to and i feel cheated. More

was lied too about buying a used car gave me a trade amount signed for it i went home with the new car and then 4 days later was told too come back because they gave me too much for my trade. This place amount signed for it i went home with the new car and then 4 days later was told too come back because they gave me too much for my trade. This place sucks!!! They just want your money plain and simple they do not care about you at all!! They lie too try to cheat you in everyway possible and then go back on there contracts if they dont like them and dont make enough money on you. Please go some were else this place makes me want too puke! More

Many people fear walking through the doors of a dealership including myself. I called the dealership after being referred to them by a relative. I was able to speak right away to Mark who is the Sa dealership including myself. I called the dealership after being referred to them by a relative. I was able to speak right away to Mark who is the Sales Manager. I explained my situation and he was able to take my trade in at a fairly good price that we agreed on. Being that my schedule is very complicated, the process to buy my new truck took almost a week. The staff worked very well with me, never once pressured me to sign a thing, and was able to purchase the truck at my convenience. They didnt SHOTGUN my credit report to 20 diffrent banks, one hit and that was it. Not only did I buy the truck, but after taking delivery I found a very small flaw on it which Tom the General Manager took care of for me right away. If your looking for a dealership that is not going to make you feel like they are stomping all over you, take a look at Napleton's Chrysler, Jeep, Dodge, Ram. More