Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Eric Bowman was awesome to work with. Highly recommended. He went over everything with me and was very pleasant! Will definitely recommend family and friends he was very patient with show Highly recommended. He went over everything with me and was very pleasant! Will definitely recommend family and friends he was very patient with showing me how everything in the vehicle worked! Thank you Eric!! More

super satisfied with my experience here. Erik B. was my salesman and he did a great job. He got me the payment that I needed to work with my budget, and I didn't have to sacrifice anything I Erik B. was my salesman and he did a great job. He got me the payment that I needed to work with my budget, and I didn't have to sacrifice anything I was looking for in the car of my dreams. Thanks Erik for making this a great experience! More

Erik Bowman is an asset to this company. Attentive and knowledgeable, kind and caring personable. Attentive and knowledgeable, kind and caring personable. More

Great experience! ! Salesman Erik Bowman was professional, knowledgeable, and made for a super easy decision! Was not able to purchase that day but will be back to fin ! Salesman Erik Bowman was professional, knowledgeable, and made for a super easy decision! Was not able to purchase that day but will be back to finish the process!! More

Erik Bowman was a pleasure to work with. He took the time to listen to my wants as well as concerns. He was very knowledgeable about all the vehicles I looked at. I would highly recommend de He took the time to listen to my wants as well as concerns. He was very knowledgeable about all the vehicles I looked at. I would highly recommend dealing with him if you are in the market for a car or truck More

Erik Bowman is a rock star. .... Made the entire process simple painless and easy. Thanks! .... Made the entire process simple painless and easy. Thanks! More

Honestly, this dealership sets the golden standard for how all dealerships should operate & what every experience should be like. From the moment you walk in, to the post purchase follow-up & everything i how all dealerships should operate & what every experience should be like. From the moment you walk in, to the post purchase follow-up & everything in between. Marco went over different vehicle options with me, took the time to explain differences and made sure I got what I would like. Matt made the whole thing possible and was sure to do better than the best. Wouldn’t have been possible without him. Sam was great & made the financing process a breeze. Jun was awesome and super knowledgeable about the car, and made sure I understood every inch of it before leaving the lot. Last but not least, Julissa reached out after the purchase and made sure everything was well with the vehicle and my experience. They each make you feel like you are valued, and not just another number. They make you feel like family. Customer for life. More

Deceptive practices, avoid coming here if possible. I don't usually post too many reviews but I had to share to help others considering this dealer. I was in the market for a Grand Cherokee model and t I don't usually post too many reviews but I had to share to help others considering this dealer. I was in the market for a Grand Cherokee model and they had the one I was looking for and had it listed at a great price online. When I reached out to get more information on pricing, a representative said they don't discuss any pricing unless I come in (first red flag). It looked like too good of a deal to pass up so I decided to make the trip. When I got there, the price I was quoted for my lease ended up being 32% more than what I was expecting. How did that happen? Well, they loaded the quote with a bunch of extras and tacked on a "dealer markup" of $10,000 (don't fall for this anywhere). And the deal I saw advertised online? Turns out it wasn't real. I didn't 'qualify' for anything more than the standard rebates being offered by every other dealer. I didn't know that because they don't give a breakdown of what's being factored into the discounted price that you see online. I only found that out once I was at the dealer (clearly a tactic to get you there in person). After voicing my concern about the markup and all the extras, the price finally got back down to a manageable range, but by that point, I just wanted to leave. I felt like I was being taken advantage of the entire time and decided to look elsewhere. More

This company is fraudulent, my son needed a co-signer, I agreed to be his co-signer, instead, they have me as the owner, also, my son put down $30,000 as a down payment, after I went over the paperwork, $10 agreed to be his co-signer, instead, they have me as the owner, also, my son put down $30,000 as a down payment, after I went over the paperwork, $10,000 was missing.. When I went back up there to discuss about the contract if the $10,000 missing and that’s not my signature of being the owner, the guy was sweating bad because I called them on their lies, he then went to go get another guy and the other guy states I had the wrong paperwork… also my son purchased an extended warranty for the truck.. The truck had 14.000 miles when he purchased it, the extended warranty expires at 75,000 miles or 2026, the truck has only 30.000 and it’s 2022 and the engine blew and now this company doesn’t want to honor the warranty after paying $5500 for the extended warranty… the truck was modified when we purchased it and shouldn’t have been sold but instead they sold it to us anyway, after comforting the manager Tim, his words to us was, “You shouldn’t have brought a used truck” this truck costed $85,000 , a Jeep track hawk with only 30,000 miles and a warranty that they refused to honor. I will be filing a complaint with BBB and attorney general, please, before you do any business with this fraudulent company, read the reviews, They all are SCAMMERS!!!!! More

Miguel was great he help me out to get a new car thank you so much you so much More