Napleton's Arlington Heights Chrysler Dodge Jeep Ram

We drove over 200 miles to see a vehicle that I discovered on auto trader. We were met at the door by Irving with a smile and a hand shake. The vehicle had some scratches on the body. Because o discovered on auto trader. We were met at the door by Irving with a smile and a hand shake. The vehicle had some scratches on the body. Because of this we were going to go home without purchasing the vehicle. However, Irving talked to the sales manager to see what they could do about the problem. All in all they offered to lower the price of the SUV so we could have the paint touched up where we lived. We would make the drive again to do business with Napleton. More

Excellent buying experience! Our sales rep Mike Siddiqui was very friendly and very helpful! I left there happy with my new car feeling confident that i got a great car for a great price, and that they will was very friendly and very helpful! I left there happy with my new car feeling confident that i got a great car for a great price, and that they will be there if i have any problems at all! Thank you Mike and Napleton's for everything! More

Our salesman, George Greko, was very helpful, was not pushy and worked with us as did his manager Marty B. Overall a very good experience pushy and worked with us as did his manager Marty B. Overall a very good experience More

I recently bought a used Ford Focus from this dealer and was very pleased with the price and service. My salesman, Mike Siddiqui, was very nice and pleasant. I saw the car online and he brought it out right was very pleased with the price and service. My salesman, Mike Siddiqui, was very nice and pleasant. I saw the car online and he brought it out right away for the test drive. Although I worried about my credit he assured me that everything would be fine and I would drive home with the car. I would also like to mention Mike in their finance department was also very pleasant and helpful in securing my loan. I've told a my family and a few friends how great that dealer was and have to say overall it was a very nice experience. More

the sales rep and manager went over and above to find the exact car we were looking to purchase. I would recommend this dealership to anyone interested in purchasing a jeep or jeep product. exact car we were looking to purchase. I would recommend this dealership to anyone interested in purchasing a jeep or jeep product. More

Ed was very friendly. Great experience. Went quickly too. The dealership area was beautiful and huge. All vehicles were represented. Service area was awesome also. The dealership area was beautiful and huge. All vehicles were represented. Service area was awesome also. More

I needed to find a reliable used car and after searching Auto Trader found a Hyundai with reasonable mileage at Napleton's Chrysler Dodge Jeep RAM in Arlington Heights . When I went to the dealership I was Auto Trader found a Hyundai with reasonable mileage at Napleton's Chrysler Dodge Jeep RAM in Arlington Heights . When I went to the dealership I was greeted by Matt Ripley who made my wife and I feel like family right from the start. It was absolutely refreshing to have a sales person who was willing to give me all the space and time I needed, wanting to assist rather than push a deal. I got a good deal on the car. The facility is beautiful and the service department is well equipped and efficient; there was a small problem with the car that I wanted them to address and they did so immediately stay past closing to get it corrected. If you are looking for a car and find it at Napleton's you are going to appreciate the experience you have with them. More

I feel Khabibullo Asatov is a very honest and is obsessed with his customers and very keen in growing Dealership businesses. He push himself.He always conducted himself in a professional manner. His attenti with his customers and very keen in growing Dealership businesses. He push himself.He always conducted himself in a professional manner. His attention to detail and keen ability to bid jobs was admirable. Sam is a Great sales person always asked me what I wanted to be done.He listen's more than talking, He accommodated what I was looking for. Overall the dealership have a great team. They are very polite people and they pay attention to customer needs. More

I am one of the toughest buyers you will ever meet. As a woman, I am often appalled at the way many car sales personnel treat me as a buyer and will NOT give a good review if I come across those folks. I h woman, I am often appalled at the way many car sales personnel treat me as a buyer and will NOT give a good review if I come across those folks. I have purchased five new cars since 2001 and each time have gone to multiple dealers before making a purchase. I have NEVER gone in to one dealership and left with a car the same day. Joe DeGroot was a pleasure to work with. He was personable and trustworthy. He was respectful and very genuine. I came in armed with a ton of information and was not in the mood to be taken on the typical "let me see what the elusive guy in the back has to say" back and forth. Joe seemed more interested in making sure I was happy than in a commission or a "sale." I got the deal I wanted and then some, which is why I recommended Joe and Napelton to a friend who bought a car from Joe the following week. For the record, I have NEVER rated a dealer or salesperson with an all 5 rating and I bought my Jeep from Napelton even though my own cousin sells Jeeps for a living. I had expected to test drive the car, figure out what I wanted and then buy from him. That didn't happen. More

Originally went in for a used Jeep Grand Cherokee finding it was more expensive than getting into a brand new one. Mike and his team were great with trying to get a car as close to the price I was looking fo it was more expensive than getting into a brand new one. Mike and his team were great with trying to get a car as close to the price I was looking for as possible. Really enjoying my 2014 Jeep Grand Cherokee.Thank you! More