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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
August 03, 2015
Excellence Excellent customer service. Salesman was honest didnt sugar coat anything. If the car was a good fit for what we were looking for. Manny your the be Excellent customer service. Salesman was honest didnt sugar coat anything. If the car was a good fit for what we were looking for. Manny your the best More
by Rodriguez847
Employees Worked With
Manny
August 03, 2015
Efficient,effortless and hassle-free The sales staff was pleasant, respectful, and insightful in the information provided as well as their assistance with my purchase of a used vehicle. The sales staff was pleasant, respectful, and insightful in the information provided as well as their assistance with my purchase of a used vehicle. I would recommend them to any prospective car buyer. More
by Erickson, Dave
Employees Worked With
Cliff Hall
July 30, 2015
Excellent experience! Before making the decision to buy a car we reviewed several dealerships, but were never happy with the process and the effort that they were making to Before making the decision to buy a car we reviewed several dealerships, but were never happy with the process and the effort that they were making to close the sale. After meeting with the team at Napleton, we we were surprised that the process of buying the car was smoother and faster than we could have imagined. Tom Mavragabis and Adam Grubbs handled everything for us transparently and honestly. We felt like we got a great deal on our new Town & Country and would definitely recommend Napleton to others. More
by raig
Employees Worked With
Tom Mavragabis and Adam Grubbs
July 30, 2015
Great experiance Came in to buy a used car. Cliff was extremely helpful. Showed me the car I was interested in, and we went for a long test drive so I could really che Came in to buy a used car. Cliff was extremely helpful. Showed me the car I was interested in, and we went for a long test drive so I could really check out the car. He didn't rush me at all. More
by skassel
Employees Worked With
Cliff Hall
July 29, 2015
Excellent dealership Everyone here is great and professional! They were more than willing to show me several vehicles I was interested in. They were helpful and answered a Everyone here is great and professional! They were more than willing to show me several vehicles I was interested in. They were helpful and answered all the questions I had. Customer service was great! More
by Mlkurzha
Employees Worked With
Robert Taylor and Jerry
July 28, 2015
Excellent dealership! I was very happy with this dealership. They were all very professional without being pushy or annoying. They also have a great selection of vehicles. I was very happy with this dealership. They were all very professional without being pushy or annoying. They also have a great selection of vehicles. Definitely worth shopping there. More
by Jim78
Employees Worked With
Jerry Spanier and salesman name was Dave
July 26, 2015
2015 Durango Rt Went to this dealership to see about trading my car in and purchasing a new car and was extremely impressed with their flexibility and willingness to Went to this dealership to see about trading my car in and purchasing a new car and was extremely impressed with their flexibility and willingness to meet my needs. They were extreme fair with the value of my trade in and and helped me get into a great car that I wanted. Great experience with each person that I interacted with at the dealership. Robert S. (Sales Person) was so great to work with. I highly recommend this car dealership. More
by JK
Employees Worked With
Robert S.
July 23, 2015
Excellent dealership I worked with Robert Taylor and Jody Adams . They made it the best car buying experience I ever had. I enjoyed the dealership and showroom, and every I worked with Robert Taylor and Jody Adams . They made it the best car buying experience I ever had. I enjoyed the dealership and showroom, and everybody was as helpful and friendly. My car buying experience started when I talked to Robert Taylor and told him what I was looking for, and within 10 minutes we found the right jeep for me. With the professionalism of Robert Taylor and Jody Adams I walked out later that day with my new Jeep. Once again thank you for everybody who helped with the process . More
by Anthony 2015 compass
Employees Worked With
Robert Taylor and Jody Adams and Kevin
July 21, 2015
Excellent customer relations. The service visit started off on a very shaky note. After a week in the service department, the car was not touched. But once Pete and Jody became awa The service visit started off on a very shaky note. After a week in the service department, the car was not touched. But once Pete and Jody became aware of the issue, my 2001 Chrysler Sebring convertible was diagnosed and repaired at no cost to me. This is what customer service should be. I will return for service again. More
by rsn
Employees Worked With
Wade, Pete, Jody
July 21, 2015
Excellent Service all around. We were in a jam, breaking down out of town. Met with Chris and the staff at Napletons and they made car buying easy. We even we're ready to finalize We were in a jam, breaking down out of town. Met with Chris and the staff at Napletons and they made car buying easy. We even we're ready to finalize on a Grand Cherokee and realized we may be stretching ourselves thin. Chris showed us the smaller (and less pricey) Cherokee. We came to an agreement and a short time later we had purchased our first new car. Thanks again to the staff at Napletons! More
by Jmbenner1
Employees Worked With
Chris Hoelbl, Jerry Spanier
