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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,528 reviews

August 20, 2015

100 percent satisfaction Napleton Auto Group provided the utmost of service from the receptionist to sales to service. I am 100 percent satisfied with my experience. The de More

by John C. Melaniphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterj Gonzalez
Aug 21, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

John, we appreciate the time it took for you to write this review about your experience with us. Our highest priority is satisfying our guests and we are glad that we were able to provide you the service you deserve. We look forward to working with you again in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 20, 2015

Exceeded my expectations! The staff at Napleton's Arlington Hts Chrysler Dodge Jeep made for a great buying experience! After doing some on-line research and expressing intere More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hoelbl, Jerry Spanier, Angelo Lioumi
Aug 21, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write this review, Rob. Each employee is a valued member of the Arlington Heights Chrysler Dodge Jeep Ram team and we all strive to provide excellent service. We greatly appreciate the opportunity to work with you and earn your business. We look forward to working with you again in the future. Regards, Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 19, 2015

Highly recommended Tim, Adam and Jerry made our first Jeep purchase easy and we felt like we got a good price for a great car. Highly recommend this dealership. More

by LauraF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Jerry and Adam
Aug 21, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We appreciate your feedback, Laura. It is wonderful to hear that Tim, Adam and Jerry were able provide you an easy car buying experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 15, 2015

Friendly and helpful staff! Very friendly staff, especially George Metry who helped us not only get a deal on our new car he also went out of his way and was able to get us a car More

by Mauro17
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Metry
Aug 18, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that George did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 14, 2015

Fantastic Customer Service! I recently purchased a 2015 Jeep Compass and all my expectations we met or exceeded. I was presently surprised by the customer service and follow thr More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grubbs
Aug 18, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Adam and our staff were able to exceed your expectations. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 12, 2015

Friendly, knowledgeable staff! Great overall Experience. Tom Mavraganis in sales is very helpful and knowledgeable. He was patient and understanding during the whole process and ans More

by msibo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mavraganis
Aug 14, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your feedback with us. At Arlington Heights Chrysler Dodge Jeep Ram, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Tom was able to show you dedicated and personalized service. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 11, 2015

Jeep Renegade I had a great experience. The people were nice and I worked with Robert Taylor. He was very patient and understanding. He made sure I got what I wante More

by Barbara Lawal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
Aug 13, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for your review and congratulations on your new Jeep Renegade! It is great to know that Robert helped you get the car you wanted. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 11, 2015

Great customer service I Came in looking to purchase a dodge challenger. Douglas Adams from the customer service department was very helpful in answering any questions I had More

by Ojraw23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Adams
Aug 13, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for the kind words. I am pleased to hear Douglas did a great job in assisting you in your purchase. Congratulations on your new and if there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 11, 2015

A fresh approach Being in the market for a Jeep in the Northwest Suburbs leaves you with few options. Thankfully there's Napleton! No longer do you have to travel to S More

by crazydeals101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Adams
Aug 13, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave your awesome review! We try our best to stand out from other dealers in terms of service excellence. We appreciate your business and we would love to work with you again! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 05, 2015

Tom was great!!! Ask for Tom! Great guy, tends to your needs and very helpful. Got us where we wanted to be. Couldn't have asked for a better sales man. More

by Michele2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mavraganis
Aug 07, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write about your experience with us. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of recent visit with us have not been up to your expectations. It is great to hear that Tom was able to attend to your needs and show you how we do business here. Please feel free to contact us if there is anything else that we can do to help you with regards to your vehicle. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

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