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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
November 21, 2015
Freindly Enviroment Everyone was friendly and professional. Saleman's Tim Viane was great to work with also Mr. Douglas Adams was very professional and friendly. Thanks t Everyone was friendly and professional. Saleman's Tim Viane was great to work with also Mr. Douglas Adams was very professional and friendly. Thanks to Joe Koth you guys are a great team. More
by Kassy33
Employees Worked With
Tim Viane,Douglas Adams,Joe Koth, Douglas Adams, Joe Koth, Tim Viane
November 16, 2015
Quality Customer Care Quality customer service from the moment I walked in and the friendliest staff I have ever encountered. Luigi was an absolute pleasure to work with, a Quality customer service from the moment I walked in and the friendliest staff I have ever encountered. Luigi was an absolute pleasure to work with, along with Adam and Ronnie. These guys all knew what they were talking about. They really work with you and make sure all your expectations are met before you walk out the door. Hands down the most pleasurable car buying experience I've ever had. More
by Jeepman1011
Employees Worked With
Louie Albassatneh, Ronnie DeRosa
November 15, 2015
I love my car! When I first walked in I knew exactly what I wanted and Luigi helped us out! He understood what I was looking for (Jeep Patriot 4x4) and he went abov When I first walked in I knew exactly what I wanted and Luigi helped us out! He understood what I was looking for (Jeep Patriot 4x4) and he went above and beyond. This is my first car purchase on my own and I am very pleased with how everything went. Thank you so much Luigi and Napleton! More
by Jpecka
Employees Worked With
Louie Albassatneh
November 12, 2015
Excellent service from beginning to end! Anthony Noe was our sales person and he stepped it up from our initial meeting to the sale of our Jeep! Great communication, follow up and negotiation Anthony Noe was our sales person and he stepped it up from our initial meeting to the sale of our Jeep! Great communication, follow up and negotiations! We are coming back! Thank you..................... More
by meyerlawfirm
Employees Worked With
Anthony Noe
November 07, 2015
Recommend this dealer. Great inventory. Had the vehicle I was looking for, and Ed was very willing to help with the purchase at all times in the process. Great inventory. Had the vehicle I was looking for, and Ed was very willing to help with the purchase at all times in the process. More
by Paul123
Employees Worked With
Edward Shifman
November 02, 2015
Smooth from the beginning. Simple and easy. Anthony was very knowledgeable and helpful in answering any of my questions. Good experience from buying from here and would recommend to others. Happ Anthony was very knowledgeable and helpful in answering any of my questions. Good experience from buying from here and would recommend to others. Happy to do business here. More
by Mike1340
Employees Worked With
Anthony Noe
October 24, 2015
Great buying experiences. Good guys that went out of their way to find me the exact truck I was looking for and got me a great deal. Thanks! Good guys that went out of their way to find me the exact truck I was looking for and got me a great deal. Thanks! More
by Jfinne13
Employees Worked With
Anthony Noe
October 23, 2015
Stands Behind Their Cars 100% My wife and I bought our son a 2005 Honda CRV for his first car, and we chose not to purchase the extended warranty. After we got it home the check e My wife and I bought our son a 2005 Honda CRV for his first car, and we chose not to purchase the extended warranty. After we got it home the check engine light came on and I took it to a Honda dealership for diagnosis. There was an issue with the Knock sensor and the part with labor was going to be over $500.00! I called and spoke to Rob Adams and Doug Adams at Napleton's and they wrote us a check to cover all of the repair cost. I live across the street from a different dealership, but moving forward every car in my house will be going to Napleton's Arlington Heights Chrysler Dodge Jeep Ram for service and repair. The staff at Napleton's AH CDJR are always courteous and care about their customers. I was blown away by the fact that they were willing to stand behind their cars, (even though I chose to buy a used car without an extended warranty.) They absolutely did right by me, and I can't say enough about their customer service. GREAT JOB GUYS! You have earned a whole family of customers for life. More
by RTucker12
Employees Worked With
Robbie Adams, , Douglas Adams
October 13, 2015
Great customer service! Napleton's Arlington Heights offers great customer service! Everyone we dealt with - Douglas, David & Wade made sure we were taken care off and that Napleton's Arlington Heights offers great customer service! Everyone we dealt with - Douglas, David & Wade made sure we were taken care off and that the transaction went smoothly! More
by Jenkrock
Employees Worked With
David , Edward Shifman, Douglas Adams, Joe Koth, Jody Adams
October 08, 2015
This place and the people are AMAZING! Steve Gamache and Doug were an awesome help! They have awesome customer service. Very friendly! :) I would definitely recommend this dealer to anyone Steve Gamache and Doug were an awesome help! They have awesome customer service. Very friendly! :) I would definitely recommend this dealer to anyone who's looking to buy. More
by alexhable
Employees Worked With
Steve Gamache, Douglas Adams
