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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,528 reviews

February 23, 2016

Finance Team helped us out of a sticky situation. Stellar service from this dealer's Finance Manager after another Dodge dealership tried to stick us with an unwanted service contract worth $3500.00, More

by Wanda Woman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie DeRosa
Feb 24, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave this wonderful review. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 22, 2016

'"A WONDERFUL EXPERIENCE" WE had a wonderful experience with Napleton's in Arlington Heights. We were treated like family. Our salesman Robbie and Kyle were profession More

by ana george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Adams, Adam Grubbs
Feb 23, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave this wonderful review. We’re thrilled to hear that we provided you with a professional and accommodating service experience. We appreciate your recommendations. We will share your comments with Robbie, Kyle and Adam and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

Feb 23, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave this wonderful review. We’re thrilled to hear that we provided you with a professional and accommodating service experience. We appreciate your recommendations. We will share your comments with Robbie, Kyle and Adam and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 19, 2016

TREATED LIKE FAMILY You know you made the right choice when you walk into Napleton's in Arlington Heights to buy a vehicle. You're treated like family. Everyone at the de More

by nods1434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in finance, Mark Lorenz in sales THE BEST, Douglas Adams, Jody Adams, Robbie Adams, Maximillien Antione, Marquis Singleton, Cristian Dumitrascu, Frank Torres
Feb 22, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We would like to extend our gratitude to you for taking the time to give us your feedback. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We will share your nice comments to our team and if there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 13, 2016

stand up guys i had an issue with a car i bought from napletons about 8 months ago. when it couldnt be repaired, the guys working there promised to help me out and More

by tjm242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Adams, Robbie Adams, Bill Ioannitis, Maximillien Antione
Feb 16, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave this wonderful review. We’re pleased to hear that Robbie was of such big help to you during your experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 09, 2016

Great service! Nice guys! Great service! These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the pla More

by Jack Tu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Adams, Jody Adams
Feb 10, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for recognizing your experience at our store. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 09, 2016

Best sales experience ever!!! Let me start off by saying I hate buying new cars. And I've never had a good experience until now. My sales associate Luigi Albassatneh made this whol More

by 09161998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt , Joe Koth, Louie Albassatneh
Feb 10, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this feedback! We are sincerely pleased to know that Luigi's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 08, 2016

Great customer service! We had been to so many dealerships! I was so tired of dealing with pushy salesman!! Finally when we came to Napleton we were treated like people and t More

by Merebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Adams
Feb 10, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 07, 2016

Great group of people These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the place!! More

by Rcsfootball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ioannitis, Maximillien Antione
Feb 08, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for recognizing your experience at our store. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 03, 2016

Art Lane"s 2016 Dodge Caravan SE review I visited 4 dealers in my search and rated them all on 4 criteria: dealer reputation, sales associate, price and overall impression. Napelton was the More

by Chicagoman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Adams, Adam Grubbs, Hollywood, and Joe Roth
Feb 08, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this terrific feedback! Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 02, 2016

Dodge Challenger Great customer service. Enjoy every time I visit. I will be buying another car soon and recommending others. If you are looking for a new car visit th More

by Thasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Feb 04, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It’s delightful to know that we are always able to provide you with great customer service during your visits. We appreciate your recommendation and please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

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