Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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the best If you're thinking to buy a car, here is the place to look. Ask for Anthony Noe he will find the best that fits your needs.he's the man... If you're thinking to buy a car, here is the place to look. Ask for Anthony Noe he will find the best that fits your needs.he's the man... More
Simply amazing This was my first time buying a car from this dealership. I am completely blown away by how hard these amazing people work to get you into an awesome This was my first time buying a car from this dealership. I am completely blown away by how hard these amazing people work to get you into an awesome car. Without the help Joe Falzone and Louie I wouldn't have drove away in a new car. Best experience hands down! More
Waste of time. laughable dealer.I called in the morning to find out whether the car that interests me is in stock. seller said that everything is on the internet (pr laughable dealer.I called in the morning to find out whether the car that interests me is in stock. seller said that everything is on the internet (price, color)you can come and watch.After arriving and waiting forty minutes it turned out that no cars will be on Monday.The seller was talking with a co-worker did not want to let us immediately inform when I went up to him, only then announced that the car will be on Monday.I not even heard SORRY.Stay away from such dealers. More
Friendly atmosphere and great sales team This was my first time purchasing a car from a CDJ Napleton, and I enjoyed my experience here. I worked with Robbie Adams in the showroom, and also w This was my first time purchasing a car from a CDJ Napleton, and I enjoyed my experience here. I worked with Robbie Adams in the showroom, and also with Ronnie in finance when I made my purchase. I will definitely come back here if I need services or if I ever need to trade in! I returned a 2 weeks later with some service work needing to be done. Robbie helped me and he was extremely kind and very on top of his customer service. Thanks Robbie. Jan More
Unbelievably incredible service.. Came in and dealt with the great Robbie and Kyle. They were very knowledgable and treated me like #1 priority from the moment I walked in. Didn't pres Came in and dealt with the great Robbie and Kyle. They were very knowledgable and treated me like #1 priority from the moment I walked in. Didn't pressure me and really worked with me to get me into the car I wanted. Couldn't be happier and I will recommend to everyone I know!!! Customer for life!!! _Michael More
Bait and Swicth I recently saw an add for add for Kia Hybrid Optima that was reportedly fully loaded. I was told by the salesman that indeed it was fully loaded. I c I recently saw an add for add for Kia Hybrid Optima that was reportedly fully loaded. I was told by the salesman that indeed it was fully loaded. I came in to buy the vehicle and it was not to be found. After four hours of negotiating and getting financing approved I was ushered into the finance managers office to complete the deal. I told him that I am not signing anything until I see the vehicle and inspect it. Upon inspecting I discovered.. that this was a base hybrid with none of the features found in the add So there I was without a vehicle to use for work. And no transportation. I have been trying to return the vehicle as the vehicle I paid for is 4000 dollars more than the actual vehicle I purchased. I am pursuing legal action at this time as there is no one at this dealer that is taking any responsibility for their mis representation More
Great Car Shopping Experience! I came in to buy and what a surprise. Anthony, my car representative ( salesman) approached me with a friendly greeting and zero pressure. It was the I came in to buy and what a surprise. Anthony, my car representative ( salesman) approached me with a friendly greeting and zero pressure. It was the best car transition I have ever experience. Max and Ronnie as well, treated me like family. I appreciated it and highly recommend it. Now I'm enjoying my new ride and knowing I have the best team behind me if I have any questions . Thank you Napleton! I love my car and the customer experience. I'm still excited !!!! More
New car Excellent service,very helpful. Dan was a great guy and was able to help me with all the questions i had. I walked out with very satisfied with my cho Excellent service,very helpful. Dan was a great guy and was able to help me with all the questions i had. I walked out with very satisfied with my choice. More
Amazing!!! I am beyond pleased with my buying experience at Napleton! On 2/22/2016 I bought a new 2016 Jeep! Not only was my sales person pleasant but everyone I I am beyond pleased with my buying experience at Napleton! On 2/22/2016 I bought a new 2016 Jeep! Not only was my sales person pleasant but everyone I talked to on my visit was great! I had changed my mind about a dozen times on which vehicle I wanted but also which color and options I wanted on the car! I never once saw frustration from anyone in the building even though, I was a huge pain in the butt!! I also had my 3 year old daughter with me when I was buying and searching for my new vehicle and she was also a pain. Once again not one person looked at me with frustration or anger. Instead almost everyone there helped to entertain her! Robbie Adams one of the sales men got her some snacks and a juice box. Marquis "Q" Singleton another sales men got her a balloon and drew a hello kitty on it for her. My sales men Kevin Barth gave her crayons and a brand new coloring book while having conversation with her to also help keep her entertained. Jody Adams the GM came over and personal introduced himself and Cristian Dumitrascu. They continued to work closely with me and my husband to get us into a vehicle we really loved. Jesse Brei another sales men who happened to be working on the days I had visited leading up to my purchase date continued to have conversation with me and make my buying more enjoyable. Even down to the last stop with the finance department was pleasant. Joe Koth made the paperwork easy and understandable and quick. I can not thank Napleton enough for a great deal and amazing experience! You have an amazing staff and I can not wait to recommend you to all my family and friends!! I will be back for any future car purchases or regular maintenance with your great service technicians. . More
Louie A. is the best! Louie A. made us feel like family. He was professional and responsive! There was not a single question unanswered. I would recommend him to my family Louie A. made us feel like family. He was professional and responsive! There was not a single question unanswered. I would recommend him to my family and friends. The other great quality about Napleton is that everyone was friendly! I thought it was very cool that Jody went out of his way to introduce himself while offering assistance. It is not often personal service is extended these days....it was refreshing :-) More