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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,528 reviews

March 04, 2016

the best If you're thinking to buy a car, here is the place to look. Ask for Anthony Noe he will find the best that fits your needs.he's the man... More

by durango123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Noe
Mar 07, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave this wonderful review. Anthony is a vital member and he will be grateful to read your nice comments. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

March 01, 2016

Simply amazing This was my first time buying a car from this dealership. I am completely blown away by how hard these amazing people work to get you into an awesome More

by Sterry132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Albassatneh, Joe Falzone
Mar 03, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave this wonderful review. It is great to read that Joe and Louie provided you with the best dealership experience you’ve ever had! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 28, 2016

Waste of time. laughable dealer.I called in the morning to find out whether the car that interests me is in stock. seller said that everything is on the internet (pr More

by jola
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Torres
Mar 15, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

The needs of our customers are always our top concern. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact me at your earliest convenience. Frank Shaffer- General Manager (636) 928-8000 fshaffer@napleton.com

February 28, 2016

Friendly atmosphere and great sales team This was my first time purchasing a car from a CDJ Napleton, and I enjoyed my experience here. I worked with Robbie Adams in the showroom, and also w More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Adams, Ronnie DeRosa
Feb 29, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for taking the time to submit this amazing feedback, Jan! We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Ronnie and Robbie did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 26, 2016

Unbelievably incredible service.. Came in and dealt with the great Robbie and Kyle. They were very knowledgable and treated me like #1 priority from the moment I walked in. Didn't pres More

by Mikethebarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Joe Koth, Robbie Adams
Feb 29, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Michael, we would like to extend our gratitude to you for taking the time to give us your feedback. Robbie and Kyle are valuable members of our team and we appreciate them for providing you with the kind of service you deserve. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 24, 2016

Bait and Swicth I recently saw an add for add for Kia Hybrid Optima that was reportedly fully loaded. I was told by the salesman that indeed it was fully loaded. I c More

by screwed56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jody Adams, Frank Torres
February 24, 2016

Great Car Shopping Experience! I came in to buy and what a surprise. Anthony, my car representative ( salesman) approached me with a friendly greeting and zero pressure. It was the More

by Scottye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Noe, Ronnie DeRosa
Feb 25, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We would like to extend our gratitude to you for taking the time to give us your feedback. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. It is a pleasure to hear that Anthony, Max and Ronnie provided you with the best car transition experience you’ve ever had. Please come see us for any future needs! Thanks again. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 24, 2016

New car Excellent service,very helpful. Dan was a great guy and was able to help me with all the questions i had. I walked out with very satisfied with my cho More

by Oscar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Turner
Feb 25, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. We strive to keep our guests satisfied and we're very happy to hear that we were able to provide you with an excellent service experience. We will share your comments with Dan and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 23, 2016

Amazing!!! I am beyond pleased with my buying experience at Napleton! On 2/22/2016 I bought a new 2016 Jeep! Not only was my sales person pleasant but everyone I More

by kimithebrat3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Adams, Joe Koth, Jody Adams, Robbie Adams, Maximillien Antione, Kevin Barth, Jesse Brei, Marquis Singleton, Cristian Dumitrascu, Joe Falzone
Feb 24, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We appreciate you providing this feedback as the opinions of our customers mean a lot to our team. Our team always strives to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. I shared your review with everyone this morning to let them know what you wrote about them, they all had a smile on their face, and thank you for that. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

February 23, 2016

Louie A. is the best! Louie A. made us feel like family. He was professional and responsive! There was not a single question unanswered. I would recommend him to my family More

by Skeptic16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Adams, Louie Albassatneh
Feb 24, 2016 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We would like to extend our gratitude to you for taking the time to give us your feedback. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

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