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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
May 29, 2016
Great experience at Napelton's Thank you Christian and Marcus for making my jeep purchase very smooth. I was on a tight timeline when I came in last week and you both made it happen Thank you Christian and Marcus for making my jeep purchase very smooth. I was on a tight timeline when I came in last week and you both made it happen. You want your customers 100% happy and it shows. You both went above and beyond. I would recommend Napelton's to anyone that I know. This dealership will always be the place that I go for cars. Thank you again. K. Dieringer More
by Dieringer
Employees Worked With
Marcus in sales , Cristian Dumitrascu
May 18, 2016
Fast and efficient and friendly. Went to dealer Website to chose a Grand Caravan. Call back in 2 minutes with a 3 O'clock appointment. Greeted at the entrance by Frank Torres and had Went to dealer Website to chose a Grand Caravan. Call back in 2 minutes with a 3 O'clock appointment. Greeted at the entrance by Frank Torres and had a salesperson Abe Levine Immediately.. He obtained the Key to the type of vehicle I had specified and went for a test Drive. The vehicle met an exceeded my expectations. I was in by 3 O' clock finished by 5 O'clock and the vehicle was delivered to my door by 5:45. A really good experience in buying a car. More
by artw
Employees Worked With
Bill Ioannitis, Frank Torres
May 15, 2016
Great experience! I had a great buying experience! I bought a new Grand Caravan hassle free and was in and out in a couple of hours. Thanks Jesse and Cristian for a smo I had a great buying experience! I bought a new Grand Caravan hassle free and was in and out in a couple of hours. Thanks Jesse and Cristian for a smooth experience and a great deal on my new car! More
by Mimi
Employees Worked With
Jesse Brei, Cristian Dumitrascu
May 11, 2016
Painless Process We bought are new 2015 Dodge Durango with the help of Mr. Robbie Adams. He was very helpful and well informed. Its been about 10+ years since I purcha We bought are new 2015 Dodge Durango with the help of Mr. Robbie Adams. He was very helpful and well informed. Its been about 10+ years since I purchased a new automobile. I can say it was painless and quick. Thanks again Napelton Dodge. More
by sergio442
Employees Worked With
Douglas Adams, Robbie Adams
May 10, 2016
Friday Night Fun Bill Ioannitis in finance was great & very patient with us even though it was late on a Friday evening, as I'm sure everyone was looking forward to g Bill Ioannitis in finance was great & very patient with us even though it was late on a Friday evening, as I'm sure everyone was looking forward to getting home for the weekend. Our salesman Anthony was fun and didn't try to speak down to us and recognized that we were very knowledgeable about the car we were purchasing. More
by Cleophus J. Sneed, ESQ
Employees Worked With
Anthony Noe, Bill Ioannitis
May 02, 2016
Got best deal and got my new car We were looking to buy Jeep Cherokee and after attending several dealers we ended up buying our brand new car at Napleton’s Arlington Heights. Robbie We were looking to buy Jeep Cherokee and after attending several dealers we ended up buying our brand new car at Napleton’s Arlington Heights. Robbie was very helpful, he answered all our questions and gave us best price. We would definitely recommend buying your next car here. More
by nikolusa
Employees Worked With
Robbie Adams
April 23, 2016
Used Care Sales; Thank You for Everything My old car was at the end of its life, i still owed money on it, and my budget was extremely tight. Napleton's was low pressure and extremely helpful. My old car was at the end of its life, i still owed money on it, and my budget was extremely tight. Napleton's was low pressure and extremely helpful. Joe the Sales manager took the time to help me find the perfect car and Bill in Finance went out of his way to find me financing that met my budget while also protecting my investment. Both were transparent, honest and really helped me out of a pickle. I am a customer for life :-) More
by Shaggy
Employees Worked With
Bill Ioannitis, Joe Falzone
April 23, 2016
Bill Loannitis is AWESOME I purchased a Pre-Owned Chrysler 300 and I'm very happy with it. Bill Loannitis made it a great experience dealing with the finance I purchased a Pre-Owned Chrysler 300 and I'm very happy with it. Bill Loannitis made it a great experience dealing with the finance More
by Vsirens
Employees Worked With
Lou Porretta, Anthony Noe, Bill Ioannitis
April 13, 2016
Manager cares about customer satisfaction. Purchased a 2015 Jeep Cherokee. Had several hiccups in the beginning. The manager was able to rectify and fix the issues in a professional manner. Purchased a 2015 Jeep Cherokee. Had several hiccups in the beginning. The manager was able to rectify and fix the issues in a professional manner. More
by Igor83
Employees Worked With
Douglas Adams, Lou Porretta, Bill Ioannitis, Cristian Dumitrascu, Frank Torres
April 10, 2016
Service department This dealership is always a pleasure to deal with . Polite and knowledgable staff, always eager to please . Brought my 2015 Journey in for a routine This dealership is always a pleasure to deal with . Polite and knowledgable staff, always eager to please . Brought my 2015 Journey in for a routine oil change on April 9th , Ryan Kelly the service advisor was very helpful. He pointed out a service recall on the spot , took care of my oil change and a multi point inspection . At the end of it all , I was told by Ryan that he had taken care of my oil change at no charge as a customer loyalty oil change. Great job & Thank you Mark U More
by Murban71
Employees Worked With
Ryan kelly
