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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,528 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
June 15, 2016
Excellent Service Napleton was one of the best dealerships I have been to. I was searching all over for the perfect Jeep Grand Cherokee and for the right price: Ed, Chr Napleton was one of the best dealerships I have been to. I was searching all over for the perfect Jeep Grand Cherokee and for the right price: Ed, Christian, Lance, and Bill were very welcoming and helpful. They provided me with all the answers and were very patient throughout the entire experience. I believe they gave me a great deal and would definitely recommend them to others. Keep up the great work! More
by Aid23
Employees Worked With
Lance, Edward Shifman, Bill Ioannitis, Cristian Dumitrascu, Frank Torres
June 15, 2016
Great customer service Everyone I dealt with at Napleton was helpful and friendly. Made my experience less stressful. Bought a used Jeep Patriot that fit my needs and budget Everyone I dealt with at Napleton was helpful and friendly. Made my experience less stressful. Bought a used Jeep Patriot that fit my needs and budget. Would recommend them to anyone looking for a great deal. More
by Female buyer
Employees Worked With
Lance McBride, Bill Ioannitis
June 15, 2016
Great service After a week of looking for a used Jeep i called napletons and got connected to lou porretta he was very nice on the phone so i stopped in and asked f After a week of looking for a used Jeep i called napletons and got connected to lou porretta he was very nice on the phone so i stopped in and asked for lou he showed me a few jeeps and after about 5 minutes of talking i knew i was buying a truck from them. super nice people and didn't try to push me into something i didn't want. So it ended up they had a jeep i really liked and the price was actually less then i planned on spending. So i will be definitely telling all my jeep buddies about this place. Thanks again to lou for making my purchase a pleasant one More
by Leonard f
Employees Worked With
Joe Koth, Robbie Adams, Lou Porretta
June 15, 2016
Smooth transaction! I bought a used 2010 Honda Civic from Napleton's. Everything went smoothly. Lou made sure of that to every extent. The sales guys were great & not pus I bought a used 2010 Honda Civic from Napleton's. Everything went smoothly. Lou made sure of that to every extent. The sales guys were great & not pushy. thanks again everyone I love my car! More
by Msbionik
Employees Worked With
Joe Koth, Lou Porretta, Adam Grubbs, Frank Torres
June 15, 2016
First time buyer I came in looking for a Jeep Patriot and was introduced to Mario Paredes. He was so helpful in making the experience of buying a car as painless as po I came in looking for a Jeep Patriot and was introduced to Mario Paredes. He was so helpful in making the experience of buying a car as painless as possible. None of that cheesy/annoying car salesman crap either. Thumbs up from this girl! All around a great experience! More
by Mhaanio
Employees Worked With
Mario Paredes
June 11, 2016
Amazing experiences The friendly staff and amazing people make this the only dealership we will deal with! Edwin was amazing sales man! Ronnie answered all the questions The friendly staff and amazing people make this the only dealership we will deal with! Edwin was amazing sales man! Ronnie answered all the questions and made sure I knew everything before leaving More
by Odiomio82
Employees Worked With
Edwin, Ronnie DeRosa
June 05, 2016
Great experience Went to buy 2016 Town & Country, AVI went through great lengths to help us finalize the deal. Everyone was friendly and made sure we were comfortable Went to buy 2016 Town & Country, AVI went through great lengths to help us finalize the deal. Everyone was friendly and made sure we were comfortable with the process. Thanks to Avi and Bill from Finance for staying very late to finish all our paperwork and we were done on same day. Great experience, Would recommend them to others. More
by SKatta
Employees Worked With
Avi, Bill Ioannitis
June 04, 2016
Extremely satisfied Had the car in mind that I wanted and Mark went through great lengths to find it! Would recommend him to others. Joe from finance was very helpful as Had the car in mind that I wanted and Mark went through great lengths to find it! Would recommend him to others. Joe from finance was very helpful as well. More
by Jfavela
Employees Worked With
Joe Koth, mark lorenz
May 30, 2016
Great experience at Napleton Mark was very personable and professional today. It was nice to work with someone who was easy to talk and with and helpful in the buying process. Ove Mark was very personable and professional today. It was nice to work with someone who was easy to talk and with and helpful in the buying process. Overall the experience was great and would definitely recommend he dealership to a friend. More
by Homer1dog
Employees Worked With
mark lorenz
May 29, 2016
Exceptional Experience Went in to buy a Jeep Cherokee Latitude and from the first moment it was a great experience. Had been to another dealership twice but neither time did Went in to buy a Jeep Cherokee Latitude and from the first moment it was a great experience. Had been to another dealership twice but neither time did the salesperson go over the whole car from stem to stern. Avi was amazing and we were very impressed! Everyone was personable and friendly and made sure we were comfortable with the process. Will recommend to all our friends looking for new cars. More
by Pstrcarlson4
Employees Worked With
Avi , Bill Ioannitis
