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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.4
2,527 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,527 reviews

January 22, 2023

Wow! !!! Worked with Alex and Boris and it was a fantastic experience from the beginning. Everything was explained and I felt super comfortable. Thanks guy More

by Felixrose9999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Boris
Jan 25, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Felixrose9999! We hope we can continue to be of service to you down the road! We can't wait to see you again, have a great day. Regards, Julissa Varela Customer Relations Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napelton.com

January 20, 2023

It's refreshing to walk into a dealership these days and not find out that the used car you saw online has aftermarket products automatically added to the vehicle, and that the price is thousands of dollars More

by Jomama625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Goldman
Jan 23, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2023

Straightforward purchase experience. Sales associate and management went the extra mile to test drive the minivan and signing was transparent and fast. More

by fifebrandon2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex G
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 16, 2023

Did not purchase but the staff was fantastic and are looking to find the exact car to meet my needs! More

by fifebrandon2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Goldman
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Fifebrandon2! We hope we can continue to be of service to you down the road! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Regards, Julissa Varela Customer Relations Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 15, 2023

Visit started very good however, it seems one I did not agree to pay the extra fees for their certification and additional fees they were not happy. Tried to contact the dealership from the salesman to th More

by Mak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. We want to regain your trust and your business so please reach out to us at (630)-941-4300 ext 2339/2378. We will work with you to resolve this matter to your satisfaction. Kind Regards, Julissa Varela Customer Relations Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 15, 2023

Erik got me a killer Wagoneer and I love it I wish you had more like Erik, Sam, and Tommy More

by ffredson1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik, Sam,Tommy
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Ffredson1110! We hope we can continue to be of service to you down the road! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 15, 2023

Erik Bowman will be selling me and my family all of my cars for now and forever, Reuben and Boris are great and the trio should never be broken up More

by ggeorgeson1894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Bowman, Boris, Reuben
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We hope everything was handled to your expectations, Ggeorgeson1894. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Regards, Julissa Varela Customer Relation s Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 15, 2023

greatest dea ler experience I had the best time Erik was funy and smart and I want to buy all his cars More

by ggeorgeson1894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik, Max, Kissy
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Ggeorgeson1894! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Feel free to reach out to us if you need anything. Have a wonderful day. Regards, Julissa Varela Customer Relation s Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 15, 2023

I worked with erik and he was great, cant wait to send my family to him More

by ggeorgeson1894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Ggeorgeson1894, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM so helpful in the purchase of your new vehicle. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Julissa Varela Customer Relations Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 15, 2023

worked with Erik Matt and Marco, superb service never felt more special. 15 STARS ************** THanks More

by Hhalson1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Boris, Sam
Jan 18, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hhalson1984, we're happy you found our staff to be so supportive during your experience here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Regards, Julissa Varela Customer Relation s Manager Ed Napleton Arlington Heights Chrysler Dodge Jeep Ram 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

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