Napleton Westmont Porsche - Service Center

Exceptional Service Ron Channel goes above and beyond the call of duty. He is always ready to help answer all my questions. Every time I have been in Service, he always h Ron Channel goes above and beyond the call of duty. He is always ready to help answer all my questions. Every time I have been in Service, he always has a Loaner for me and makes sure I am in and out in a timely manner. Best Service Team! More

Amazing and Welcoming Service I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone r I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone remembered me - they remembered my spouse, they took the time to come and meet my new kids and just made me feeel like the most important customer (even though I know I am an etremely small one). Special recognition to Jeff Cullen and Scott Lamb In service who greeted and helped make me and the twins as comfortable as possible while we waited. And a nod to my sales person, Eric Kozuh, and Jessica, the finance person, for taking time out to catch up and talk to me. Thanks Everyone! More

Easy scheduling...great communication Blake is great by helping me with any questions. Service was smooth. The new dealership is easy to navigate and convenient. I truly recommend Blake Blake is great by helping me with any questions. Service was smooth. The new dealership is easy to navigate and convenient. I truly recommend Blake and Napleton when looking for a Porsche. More

Great People, Products & Service I recently purchased a Porsche through Paul Sidorski at Napleton Porsche in Westmont. It was a fantastic experience from start to finish. Everyone I recently purchased a Porsche through Paul Sidorski at Napleton Porsche in Westmont. It was a fantastic experience from start to finish. Everyone at the dealership is welcoming and professional. Paul Sidorski is exceptional and the most pleasurable and professional salesperson I have ever dealt with in purchasing a vehicle. He understands customer service and professionalism in the car industry in a unique way far beyond what others deliver. I guarantee after my experience with Paul Sidorski and Napleton Porsche, I will be coming here for all my auto purchases in the future. More

poor service follow-up Very hard time getting a routine problem addressed on a 996 911 purchased there. Not impressed, did not "exceed expectations". No new car no help. Very hard time getting a routine problem addressed on a 996 911 purchased there. Not impressed, did not "exceed expectations". No new car no help. More

Excessive Labor Charge The dealer charged me $29.00 in labor to install wiper blades. They also charged me $43.50 in labor to screw in a new gas cap, which I think is exces The dealer charged me $29.00 in labor to install wiper blades. They also charged me $43.50 in labor to screw in a new gas cap, which I think is excessive. More

Personalized service at Napleton Porsche Just wanted to commend Napleton Porsche service. I took my vehicle in and I was treated as if I was the only customer there. The gentleman I set up th Just wanted to commend Napleton Porsche service. I took my vehicle in and I was treated as if I was the only customer there. The gentleman I set up the service with, Russ, was attentive and helpful. He explained what they would be doing as well as the estimate on the length of the service appointment. He kept me informed throughout the process and the car was finished as promised. I highly recommend Napleton Porsche's service, as I was treated as family. I also want to mention Danielle, who also works in the service area. Danielle will always greet you promptly, and treat you in a friendly and professional manner. As a whole, everyone who I have had contatc with at Napleton would garner 5 stars. More