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Napleton Westmont Porsche

Westmont, IL

4.8
618 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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201 E Ogden Ave

Westmont, IL

60559

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Showing 618 reviews

March 17, 2011

The Porsches are very complex automobiles and I realize require good and regular service. The frustration for a customer is going into a service department and not either undertanding or realizing the wor More

by pyanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry, Kerry Terlep
March 16, 2011

This dealership goes out of its way for it's customers. I live less than a mile away from another Porsche dealership and travel the 25 miles to go to this one because it is so much better. Friendly atmosph More

by Chuck Malk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Barnaba, Bob Donan, Geno Dobleman, Kerry in service, Kerry Terlep
March 16, 2011

I've been going to Napleton Porsche on and off for 10 years now. While I have dealt with other service reps, the one constant that keeps me coming back is Kerry Terlep! He's a class act, very knowledga More

by gboules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary, Russ and Mark, Kerry Terlep, Russ Blahetka, Mark Greco
March 15, 2011

I recently took my 07 Boxster to Napleton for service. My new car warranty was about to expire and it was time for a thorough inspection and scheduled maintenance. Since 2001 I have had all maintenance on my More

by rontanton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kerry Terlep, Mark Greco, Kerry Terlep
March 15, 2011

Outstanding friendly service department. Although the 30K service on my Porsche was expensive the service department informed me of the cost before hand. My vehicle was returned in top condition and had More

by glenndeweirdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Greco, Mark Greco
March 15, 2011

Buying a vehicle at Napleton Porsche was by far the best dealership experience thus far. Working with Geno was easy. He is courteous, kind, and helpful. Geno and the finance department stayed late in order More

by Krisiz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Dobelman
March 08, 2011

Napleton Porsche is a very friendly dealership I have been getting my Porsche serviced there for the last 6 or 7 years. They do a great job of repairing and customer service at a reasonable price. In More

by chuck s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kerry terlep, Kerry Terlep
March 06, 2011

I own 3 each. 2006 Cayenne, 2 Turbo S and 1 S. I did not buy them at Napleton, but got all of them slightly used and still under warranty (low mileage)from "distressed" sellers after the gas hit almost $ 4. More

by hluedi
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mark Greco, Mark Greco
March 06, 2011

One of if not the best dealer experiences I've ever had. I've bought 3 different vehicles, and had service on a 4th. No complaints! Each of the people I've dealt with has treated me as a friend, as opposed More

by PBR ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Donnan, Kerry Terlep, Joe Bussonte, Ron Barnaba, Kerry Terlep
March 04, 2011

Over the years I have been a customer of various Porsche service centers. These guys are different. They have a deep-seated passion for the marque which is reflected in the quality of their work, which is o More

by spwiet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Terlep, Kerry Terlep
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