Napleton Westmont Porsche

Service has always been friendly, timely and educational to me. The service personnel have added to my pleasure of buying and owning a Porsche. I've had a 911 and a Cayman S and I am awaitingDelivery . .of to me. The service personnel have added to my pleasure of buying and owning a Porsche. I've had a 911 and a Cayman S and I am awaitingDelivery . .of a new Cayman S. Geno was especially helpful in finding and pricing this car for me. I can't go much further on this subject until I receive actual delivery of this new car except to say it's always been a pleasure talking to all the guys in the service dept. and Geno in sales More

I've bought two cars there and will continue to do so. Everyone there is incredibly friendly and you can tell they genuinely care about these fine cars. The service process is absolutely painless. I usu Everyone there is incredibly friendly and you can tell they genuinely care about these fine cars. The service process is absolutely painless. I usually wind up chatting with their employees for a long time when I take my cars in. They even give you a Panamera as a loaner! Keep up the good work! I've read the other reviews and I don't understand the negative comments about the prices. You know these are Porsche's, right? More

My wife and I have purchased 4 cars from these folks and we keep going back because the service is outstanding. We are treated like family and everyone in the organization does everything they can to be sur we keep going back because the service is outstanding. We are treated like family and everyone in the organization does everything they can to be sure that our ownership experience is as outstanding as possible. Dealer parties to complimentary track days to prompt warranty work, these folks help you have fun with your Porsche. More

I switched to Napleton for service on my Cayman after two horrible experiences at a Northside dealership. Marc and Kerry have been consummate professionals - they listen, politely offer suggestions and respe horrible experiences at a Northside dealership. Marc and Kerry have been consummate professionals - they listen, politely offer suggestions and respect the wishes of the customer. Its worth the 25 minute drive from the city to get my car serviced here because I know that I can trust them to do a great job. More

This was the best experience I have ever had buying a car. Geno was efficient and thorough. He was knowledgeable and applied that knowledge to my particular needs. Bob the sales manager was a pleasure car. Geno was efficient and thorough. He was knowledgeable and applied that knowledge to my particular needs. Bob the sales manager was a pleasure to work with. I can not say enough good things about this dealership. More

My sales experience and service visits have all been phenomenal. Best dealership I have used and I am 63 years old and have been to many. They treat you like family, have excellent loaners whenever ne phenomenal. Best dealership I have used and I am 63 years old and have been to many. They treat you like family, have excellent loaners whenever needed. Another perk of buying a car from Napleton is a whole day on the track at the Autobahn in Joliet. Makes you a better driver and is a hell of a lot of fun. More

Everyone at Napleton has always been great to work with. Kerry is very customer-centric and goes out of his way to service customer's needs. Russ follows up on every situation. I would highly recommend Na Kerry is very customer-centric and goes out of his way to service customer's needs. Russ follows up on every situation. I would highly recommend Napleton to anyone needing servie. The office staff is always pleasant too. More

I've worked with these guys for almost 20 years and have bought 4 cars there. Kerry, Geno and Mark are great,actually listen to you and explain what they are doing before anything is done. I wouldn't think bought 4 cars there. Kerry, Geno and Mark are great,actually listen to you and explain what they are doing before anything is done. I wouldn't think of dealing with any other car dealer. The customer always comes first and that attitude is obvious as soon as you walk in the door. More

Excellent delaership with honest and knowledgable professionals. The dealer identified a way to address repair without having to spend additional dollars. The head of service is excellent and professionals. The dealer identified a way to address repair without having to spend additional dollars. The head of service is excellent and I would strongly recommend this dealership. As compared to BMW and Vovlo dealerships, I would rate it head and shoulders above. More

Over the last 6 years, I've had two different pre-owned Porsches serviced at the dealership, neither of which I purchased from Napleton. This is a very busy service center, with plenty of clients and lots Porsches serviced at the dealership, neither of which I purchased from Napleton. This is a very busy service center, with plenty of clients and lots of activity. Nevertheless, they've always been fair in their dealings with me, prompt and attentive, and they're always careful with my car. In addition, their workmanship is first-rate, and their prices are competitive (these are Porsches, after all). I've owned a number of different kinds of cars since back in the day, so I've had plenty of opportunities to deal with service and sales folks. Some of those interactions have been excellent; others have not. It's been my own experience, however, that it works best when everyone---dealer and client---views the interactions as part of a long-term working relationship. When I've done that, things have worked out very well. Conversely, if or when I've been combative, rude, or (in retrospect) unreasonable, the interactions were not so good. In my experience over the last 6 years, the Napleton folks have never been unreasonable, and on balance, they've provided me with exceptional service and support. Consequently, they've earned my confidence, my loyalty, and my support. Give them a try; I think you'll agree. More