Napleton Westmont Porsche

Cayman Purchase I have nothing but good things to state regarding this overall experience. There were many people at the Napleton Westmont Porsche dealership involved I have nothing but good things to state regarding this overall experience. There were many people at the Napleton Westmont Porsche dealership involved in this purchase. My interaction with each one of them was totally through my salesperson, Jessica Rivera, the one person that I really need to single out in a positive way. She is an absolute "class act" and true asset to the brand and this dealership. She is highly professional and extremely knowledgeable in the product. She made my happiness and overall satisfaction her most important concern. This deal would not have happened without her assistance. She satisfied every one of my concerns (and there were many that I expressed) allowing me to feel secure and content with my ultimate decision. This Porsche was purchased long distance which would normally cause significant anxiety (I am in Houston and the dealership is in Chicago). However, she did a great job of defusing this anxiety. Upon delivery in Houston, the vehicle was everything that I was told it would be without any surprises. The overall process made me want to purchase another Porsche from her in the future. I just wish that we were in the same city. Regarding the vehicle, it is absolutely beautiful and exactly what I wanted. It is my first Porsche. There will definitely be more to come. More

Confidence in long-distance transaction Purchasing a Porsche can be a daunting affair, and to find the "right" model sometimes you need to expand your search nationwide. Such was the case w Purchasing a Porsche can be a daunting affair, and to find the "right" model sometimes you need to expand your search nationwide. Such was the case with my search, for a particular set of options on a 981 Boxster S and at a particular (aggressive) price point. When I reached out to Napleton from southern California, Eric Kozuh handled my inquiries quickly and professionally. After deciding that the car was worth the risk of buying sight unseen, Eric helped shepherd the transaction - including all the paperwork, shipping and addressing bank/tax/licensing issues. This was easily the smoothest out-of-state purchase I've ever conducted. 5 Stars, would buy from again. More

Excessive Labor Charge The dealer charged me $29.00 in labor to install wiper blades. They also charged me $43.50 in labor to screw in a new gas cap, which I think is exces The dealer charged me $29.00 in labor to install wiper blades. They also charged me $43.50 in labor to screw in a new gas cap, which I think is excessive. More

Wonderful service Jessica was knowledgeable, friendly and efficient. We had tons of questions and she was able to easily and confidently answer each one. What more ca Jessica was knowledgeable, friendly and efficient. We had tons of questions and she was able to easily and confidently answer each one. What more can you ask for when purchasing a car?! More

Excellent again This was my second Porsche from Napleton Westmont Porsche in 3 years. Eric Kozuh has always been my sales person. I have talked with Eric numerous tim This was my second Porsche from Napleton Westmont Porsche in 3 years. Eric Kozuh has always been my sales person. I have talked with Eric numerous times over the years and he has always been a professional and genuine guy. My latest purchase last week was an upgrade. Eric has taken the time to get to know me and what my needs are and when I called him last week and told him I was thinking of buying another he said he had the perfect car he wanted to show me. He showed me exactly what I was looking for and explained why this particular vehicle was perfect for me. I trust Eric, I never felt like a sales person was trying to sell me a car. I have bought many cars in my life, the experience with Eric and at Napleton is different. A real class act. The dealership is nice looking and comfortable. I guess they just bought the building next door and will be expanding. The staff is great. Dora Recendiz in financing is wonderful to deal with. Very knowledgable and was able to navigate through my unique financing situation with ease. I have dealt with service and parts over the years and every experience has been a positive one. More

Kerry Terlep went above and beyond I purchased a 911 991 cab without even seeing the car. Kerry described it and helped me make the sale as I was out of town. Best purchsed I have ever I purchased a 911 991 cab without even seeing the car. Kerry described it and helped me make the sale as I was out of town. Best purchsed I have ever done it went smooth and the car was better than it was described I highly recommend Kerry Terlep best sales man around More

Love this place! Had a great experience with Napleton. Kerry took care of me from start to finish and made the process painless. Dora was great too! Highly recommen Had a great experience with Napleton. Kerry took care of me from start to finish and made the process painless. Dora was great too! Highly recommend. More

Buying the Best from the BEST I've bought my last 3 Porsche's from Kerry and Napleton. My first 13 Porsches I bought from another dealership. Kerry won my loyalty and friendship fr I've bought my last 3 Porsche's from Kerry and Napleton. My first 13 Porsches I bought from another dealership. Kerry won my loyalty and friendship from the years of service work. So I started working with Kerry when he went to sales. I have no regrets. It was the right time and the right decision. Marc has been fantastic in Service, Eric and Maen have been fun to work with and Jeff ties it all together as being the most customer focused GM and a real asset to Kerry as he acts as an extension and a resource to make sure things work and the customer is satisfied. With all the internet crap out there it is refreshing to work with such a talented group. Just when you think you have all you need, I'm a happy customer and Kerry has done all he possibly could, he wheels you into Dora's office. She is bright, young, talented and aggressive, When I thought is was the smartest kid on the block and did all my work with Chase, there Dora goes to work to match or exceed whatever I had. I just should have let her do it from the beginning and saved all the work I did. A lesson for next time. I can't think of another premium dealership that couldn't take some lessons from Kerry and the Napleton Team, but it all starts with Kerry. More

Helpful, patient, & respectful with an indecisive buyer I started looking for an SUV in January 2016 with this dealership being our first stop. We actually no intention of buying a Porsche but we finally en I started looking for an SUV in January 2016 with this dealership being our first stop. We actually no intention of buying a Porsche but we finally ended up purchasing one in the beginning of March. We have often been ignored at other dealerships and was pleasantly surprised when Eric came out after only a few minutes of being on the lot. Eric was very nice & great to work with! He was very patient & informative throughout the whole process even though I was very picky & indecisive. I was looking for the "perfect used SUV" & over those few months we called his phone & stopped by multiple times to get info & look at various SUVs. When we finally purchased our SUV (& also traded in my car) he did everything in his power to make us happy & make the deal happen. I felt bad that it was late on a Saturday (after hours) but he made sure everything was done right. Despite it being already late he did not rush us & even had them double check & re-clean under the hood to his liking before we left for the night. Buying cars & going to car dealerships is one of my least favorite things but Eric made it nice, very professional, & seemed like it was a fair deal for both parties. More

Satisfied customer I purchased a used 2006 911. I took 2 test drives over three days with Eric Hargrove who was patient and answered all my questions without ever making I purchased a used 2006 911. I took 2 test drives over three days with Eric Hargrove who was patient and answered all my questions without ever making me feel like I was asking a stupid question. Once I made the purchase, Eric and the service manager Mark got the car ready quickly and Eric even stayed late so I could take delivery. I would definitely buy from this group again. More