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Napleton Westmont Porsche
Westmont, IL
618 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 618 reviews
December 22, 2016
Great Porsche and great saleman Kerry Terlep has consistently provided product knowledge and professional sales service to me and my wife. The purchase of a new Boxster was a smooth Kerry Terlep has consistently provided product knowledge and professional sales service to me and my wife. The purchase of a new Boxster was a smooth and exciting experience. The demo and guidance through financing was hassle free. After the purchase he was always available for in-person explanation of the features of the Porsche. More
by pyanahan
Employees Worked With
Kerry Terlep
December 22, 2016
Above and Beyond I have been a customer of Kerry Terlep in both sales and service since 2001. He is professional, friendly, courteous and treats you like Family. You c I have been a customer of Kerry Terlep in both sales and service since 2001. He is professional, friendly, courteous and treats you like Family. You can call him anytime with your Porsche questions and he is always willing to help. I've known him to go to customers homes to program their garage door opener, start their car, etc.. He wants you to become a customer for life. He is the best sales person i have ever met.I guess he made a lifetime customer of me. More
by rontanton
Employees Worked With
Kerry Terlep
December 20, 2016
used car purchase I bought a used Toyota Camry, and the sales rep was very helpful. Joe Caputo even arranged for me to have the car put on a lift for inspection. Even I bought a used Toyota Camry, and the sales rep was very helpful. Joe Caputo even arranged for me to have the car put on a lift for inspection. Even though I wasn't buying a new Porsche, I was treated very well. More
by Bill
Employees Worked With
Joe Caputo
October 20, 2016
They are working on making me a customer for life Maen is working hard to get me a great deal on a 911 Targa 4 - and I am confident he will deliver and make me a Napleton Porsche customer for life!!! Maen is working hard to get me a great deal on a 911 Targa 4 - and I am confident he will deliver and make me a Napleton Porsche customer for life!!! More
by Joseph Edery
Employees Worked With
Maen Judeh
September 03, 2016
Great Buying Experience Excellent buying experience regarding the purchase of a Panamera last month from Napleton Porsche. This dealer has a deep understanding of the needs o Excellent buying experience regarding the purchase of a Panamera last month from Napleton Porsche. This dealer has a deep understanding of the needs of the buyer, bargains in good faith, and has all the resources you need to be a satisfied Porsche owner. Tim Ball is a very talented salesperson and was a pleasure to deal with. I really appreciated how he followed through with everything that was promised. More
by MRMfromchicago
Employees Worked With
Tim Ball
August 31, 2016
Larry is great!! Excellent dealer and buying experience. Larry is the best and took great care of us. From start to finish everything was excellent. This is the pla Excellent dealer and buying experience. Larry is the best and took great care of us. From start to finish everything was excellent. This is the place to buy a Porsche. More
by Chicago Joe
August 30, 2016
Excellent service I was looking for a used car. Tim Ball and all the dealers were friendly, patient and helpful. Took time to understand our needs. Showed us all the ca I was looking for a used car. Tim Ball and all the dealers were friendly, patient and helpful. Took time to understand our needs. Showed us all the cars and explained the options well. In the end, they also priced it competitively and gave us an excellent package. More
by uday
Employees Worked With
Tim Ball, Dora Recendiz
August 28, 2016
Excellent customer service and sales experience. I purchased a 2017 911 Turbo S from this dealership. It was a wonderful experience that I would recommend to any car lover. Eric Kozuh was my sales as I purchased a 2017 911 Turbo S from this dealership. It was a wonderful experience that I would recommend to any car lover. Eric Kozuh was my sales associate and made it a wonderful experience. I could not recommend it more highly. More
by Mir H Ali
Employees Worked With
Eric Kozuh
August 27, 2016
Purchased a 911 Carrera 4S Cab f/ Tim Ball (Sales Associate) I highly recommend purchasing your next vehicle from Tim Ball (Sales Associate), Tim made my out of state purchase on a Porsche 911 buying experience I highly recommend purchasing your next vehicle from Tim Ball (Sales Associate), Tim made my out of state purchase on a Porsche 911 buying experience seamless, and I didn't need to visit the dealership. It was all that Tim said. From the initial conversation - exploring the different features/options, to face-time-video conferencing to view the car, to answering a multitude of questions in a timely manner, and to the delivery of my vehicle in a safe and sound manner. I am very happy with my vehicle purchase, and Tim made it possible. Thanks Tim for all that you do to ensure that I get my dream car. More
by Ryan T
Employees Worked With
Tim Ball
August 27, 2016
Great dealer We just bought a new Porsche Cayenne from Paul K. This is the second we've purchased from Paul. He's always patient while we decide. The whole process We just bought a new Porsche Cayenne from Paul K. This is the second we've purchased from Paul. He's always patient while we decide. The whole process was quick and easy! More
by Jogrodny
