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Napleton St. Louis Nissan - Service Center

St. Louis, MO

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90 Reviews

90 Reviews of Napleton St. Louis Nissan - Service Center

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November 26, 2015

Excellent work I was given the opportunity to have some damage on my Subaru Legacy Sedan. Subaru was willing and happy to pay for the damages. Painting the rear bu More

by superfly1972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown service writer
Nov 30, 2015 -

Napleton St. Louis Nissan responded

We're very happy to hear our team provided you with an excellent service experience. They will be very happy to hear your kind words. We hope to see you again in the future.

November 23, 2015

fast and friendly Julie and Cory were very pleasant and quick, it was a very nasty,cold and rainy morning and they managed to make the day much brighter, More

by markymapo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Crum,Julie Reichert
Nov 24, 2015 -

Napleton St. Louis Nissan responded

Thank you for this great, five-star review!

November 18, 2015

Fast, friendly and professional The auto service was fast, and Shelby's customer service was very friendly and professional! She answered all my questions and provided all the test r More

by cvbarnhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Cooper
Nov 18, 2015 -

Napleton St. Louis Nissan responded

Thank you for leaving a great review! We're very happy to hear Shelby provided you with excellent customer service! We'll be sure to let her hear your kind words. Thank you for your business and we hope to see you again in the future.

November 14, 2015

Great Experience It is always a pleasure to work with the staff at Lou Fusz Nissan. My recent visit was a great experience with service manager Julie and mechanic Patr More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Nov 17, 2015 -

Napleton St. Louis Nissan responded

Thanks for taking the time to leave our dealership a review! We are so happy to hear you enjoyed working with Julie and Patrick. It is important to us that we make every experience a great one for our customers. We appreciate your business!

October 09, 2015

Always the best! The team at Lou Fusz Nissan is always the best! Every experience I've had with every team member is over the top. They always are personable, friend More

by mdolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Oct 12, 2015 -

Napleton St. Louis Nissan responded

We're pleased to hear our team has provided you with an excellent experience! We'll be sure to let them know your kind words. Thank you for your business and for taking the time to leave a great review.

September 25, 2015

Thanks for corrected error on my invoice I just wanted to give a shout out to Dale who helped correct an error that was made on my invoice. I really appreciate it! More

by Loufuszfannumber1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 28, 2015 -

Napleton St. Louis Nissan responded

We'll be sure to let Dale hear your shout out. Thank you for your business and we hope to see you again in the future!

September 23, 2015

First time service experience My first time experience at Lou Fusz Service Dept. was very good. Everyone, including my Service Coordinator was friendly and the service was complete More

by CAM1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Cooper
Oct 26, 2015 -

Napleton St. Louis Nissan responded

We're happy to hear your service experience was done in a professional and timely manner. We appreciate your business and hope to see you again in the future.

September 19, 2015

A Real Customer Oriented Service Facility!! We recently took our Murano to have a regularly scheduled service performed and, as always, were greeted by true service advisories at Lou's. This tim More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Cooper/Katie Webb
Oct 26, 2015 -

Napleton St. Louis Nissan responded

We're happy to hear you had an excellent and painless service experience with Shelby and Katy. We'll be sure to let them know your kind words. Thank you for your business and we hope to see you again in the future.

September 11, 2015

The Lou Fusz Nissan Service Department is the BEST in town!! I love getting my car serviced at Lou Fusz Nissan!!! The service advisors are very nice and professional. I especially like Katie - who is so customer More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Crum,Glen Goepel
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Thank you for the kind words! We're very happy to hear you had an excellent experience! Please feel free to let us know if there is anything we can do for you in the future. Thank you for your business, we appreciate it and we look forward to seeing you again.

September 10, 2015

Warranty service and broken interior door handle! Excellent service, friendly personnel! Ron got me in and out in good time and they even washed my car. I had a chance to visit with one of the sale More

by M. Kent Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Crum
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Thank you for leaving a great review! We're very happy to hear your had a great experience with Ron. We appreciate your business and hope to see you again in the future.

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