Napleton St. Louis Nissan - Service Center

Express oil change. It was prompt & Julie was the service writer. I had not purchased this truck from this dealership, but had purchased my previous truck in 2003 from t It was prompt & Julie was the service writer. I had not purchased this truck from this dealership, but had purchased my previous truck in 2003 from this place & was pleased with service I had for it & continued with this 2010 Frontier, that I bought from my sister as it was my brother-in-law's & he had passed away. More

No pressure I brought my vehicle in for emissions inspection and mentioned a noise I thought I was hearing. Service advisor Julie Reichert informed me it was a wh I brought my vehicle in for emissions inspection and mentioned a noise I thought I was hearing. Service advisor Julie Reichert informed me it was a wheel bearing She also was able to give me advice about a time line to get it fixed, no pressure to get it fixed at Lou Fusz. More

Great Service Katy was terrific in her friendly, helpful customer service. A routine oil change, on a a busy friday morning, went great. :) I will definitely be Katy was terrific in her friendly, helpful customer service. A routine oil change, on a a busy friday morning, went great. :) I will definitely be back. More

Great service - Ron (Ronald Crum) I have been a Lou Fusz customer since 2000 (2000 Maxima GLE) and now my 2015 Nissan Versa - love this Versa and I know the service I get From Ron and I have been a Lou Fusz customer since 2000 (2000 Maxima GLE) and now my 2015 Nissan Versa - love this Versa and I know the service I get From Ron and The others that I will have it for a long time. I never feel that Service that does not need to be done is done. In other words they have earned my trust - after all I had it for 14 years and no one did any service to that car except for Lou Fusz and no one except Ron Crum and the guys at Lou Fusz will touch this one. Thank you to Katy WEbb for vaccuming the car also - what service!! More

AWESOME SERVICE DEPARTMENT! I have been taking my car to this service center for 5 years and I have nothing but wonderful things to say about these people. I take my car in regu I have been taking my car to this service center for 5 years and I have nothing but wonderful things to say about these people. I take my car in regularly for oil changes, etc. and I feel like I am visiting friends. These people are honest, reliable and extremely patient and helpful. I cannot begin to voice how much I appreciate Katie, Ron, Julie and the rest of the staff. I trust and depend on them. They never try to push me into getting additional work done, unless it is needed. My transmission went out in August and they were fantastic! I was totally freaked out because it was very close to warranty, but Ron Crum took care of me. They set me up with a rental car and kept me abreast of how the work was going. Ron, especially, made a very difficult time much easier. When I find people I not only trust, but like, I stick with them. This is an awesome group and I feel very lucky to have found them. They are the reason I keep coming back. Loyal employees are difficult to find, so Mr. Boss, if you are reading this, give them a big thank you; maybe a bonus or a raise? They definitely deserve it, Mr. Fusz! More

Confortable Larry Campbell at Lou Fusz is a very friendly person, nice to talk with very clear on how long it would take for an oil change, tire rotation, and he Larry Campbell at Lou Fusz is a very friendly person, nice to talk with very clear on how long it would take for an oil change, tire rotation, and he suggested a car wash. All took 45 minutes or so. Very nice experience. This location is also kept clean. More

Service Timely and honest service. Went in for oil change and although did not ask for coupon/discount, service rep gave me the discount. I take all my cars Timely and honest service. Went in for oil change and although did not ask for coupon/discount, service rep gave me the discount. I take all my cars to this dealership even though one of them is a buick. More

Very quick! They were very nice and finished my car very quickly! The waiting room is comfy, nice chairs, two tvs, water, coffee and cappuccino. Very happy with m They were very nice and finished my car very quickly! The waiting room is comfy, nice chairs, two tvs, water, coffee and cappuccino. Very happy with my service. More

Service Review Shelby and team did a great job on getting me in and out on a hood latch recall. I'll be back for the regular service needs. Shelby and team did a great job on getting me in and out on a hood latch recall. I'll be back for the regular service needs. More

Fusz Body Shop Use Fusz for my service needs. Had accident and used Fusz Body Shop. Excellent experience. Competent, knowledgable, courteous, delivered as said. Use Fusz for my service needs. Had accident and used Fusz Body Shop. Excellent experience. Competent, knowledgable, courteous, delivered as said. Handled insurance relations and delivered as promised. Definitely recommend. Car looks new. On scale of 1 to 5, would rate 5+. Bret Otto, Mark and the cashier were all pleasant people to work with. Hope I do not need body work again, but if do, would use Fusz. More