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Napleton St. Louis Nissan
St. Louis, MO
412 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations.
There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 412 reviews
March 18, 2021
Stay away! Stay away! Stay away! Bad all the way around - especially service department - didn't make repairs as stated. Would not give car fax - salesman told me he saw it and there was no accidents - it - especially service department - didn't make repairs as stated. Would not give car fax - salesman told me he saw it and there was no accidents - it was obviously in an accident!!!!! Found out too late! More
by mrystp1
Employees Worked With
Service Manager, Salesperson
March 13, 2021
Ken Walsch was amazing to work with during our car buying experience! As stressful as buying a car can be, Ken’s helpfulness and professionalism put me at ease from the start! experience! As stressful as buying a car can be, Ken’s helpfulness and professionalism put me at ease from the start! More
by Angie711
Employees Worked With
Ken Walsch
March 13, 2021
Ken Walsch was an amazing sales professional and great to work with! We highly recommend the dealership! Be sure to see Ken in sales and Ron in finance! work with! We highly recommend the dealership! Be sure to see Ken in sales and Ron in finance! More
by Ccoffman81
Employees Worked With
Ken Walsch and Ron
March 08, 2021
Ty was such a friendly and knowledgeable salesman he made my first car buying experience a great one. I would definitely recommend him to my friends my first car buying experience a great one. I would definitely recommend him to my friends More
by mmic.0899.mc
Employees Worked With
Tyshon
March 04, 2021
Me and my daughter went to napleton nissan and we had a great experience. Ken Walch helped us and he was such a great help. I recommend them to everyone. great experience. Ken Walch helped us and he was such a great help. I recommend them to everyone. More
by Nakeishakinsey
Employees Worked With
Ken walch
February 25, 2021
I came in for an oil change, and bought a new car!!! The customer service is above and beyond the call of duty, good job! Thank you Yeimi! You're awesome! customer service is above and beyond the call of duty, good job! Thank you Yeimi! You're awesome! More
by cooky9231965
Employees Worked With
Yeimi, John Williams
February 07, 2021
Went in and did business with Ahmad Alshati got a fair price for our 2017 Sentra and got the car we wanted if you are looking for a new or used he is your go-to guy fantastic he listened to our needs and price for our 2017 Sentra and got the car we wanted if you are looking for a new or used he is your go-to guy fantastic he listened to our needs and worked with us to get what we wanted and needed , Thanks More
by Foad56
Employees Worked With
Darrel at the front desk awesome person, Dan Loggins
February 06, 2021
Great customer service! The staff was friendly and the facility is nice and clean. Ken W was a fantastic sales consultant!!! The process was smooth and simple, no hassle at all. I am pleased with the s facility is nice and clean. Ken W was a fantastic sales consultant!!! The process was smooth and simple, no hassle at all. I am pleased with the service. More
by K Watson
Employees Worked With
Kenneth Walsch
January 16, 2021
Jaime was helpful and attentive. Even after we had an issue while working with one of the other employees she was able to work with us and reconcile the issue. issue while working with one of the other employees she was able to work with us and reconcile the issue. More
by Kdean
Employees Worked With
Jaime
