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Napleton St. Louis Nissan
St. Louis, MO
413 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations.
There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 413 reviews
August 17, 2021
Don Thomas is the MOST competent nicest dealership employyee I've ever done business with. He is understanding helpful and very friendly. . .super nice experience employyee I've ever done business with. He is understanding helpful and very friendly. . .super nice experience More
by Artsauto1973
Employees Worked With
Don Thomas
Helpful August 13, 2021
Very profressional and nice. They provided all the needs ans wants of my roommate. I will definitely recommend this dealer to my friends. God speed! ans wants of my roommate. I will definitely recommend this dealer to my friends. God speed! More
by cha
Employees Worked With
Darrion Johnson
August 13, 2021
Very pleasant and fast transaction. I highly recommend. Yeimi was great! She was upfront and quick, and really knew what she was talking about and covered every corner. Yeimi was great! She was upfront and quick, and really knew what she was talking about and covered every corner. More
by Scwgdavid
Employees Worked With
Yeimi, John Williams
July 29, 2021
Shopping for a new vehicle- they had amazing service and were really easy to deal with. They gave me great options and appraised my car quickly! 10/10 were really easy to deal with. They gave me great options and appraised my car quickly! 10/10 More
by hwlcx
Employees Worked With
Mark Mitchell
July 29, 2021
They were great to work with And gave me a great price and quick appraisal. They’re friendly, quick, and ha d a great selection of choices. and quick appraisal. They’re friendly, quick, and ha d a great selection of choices. More
by hwlcx
Employees Worked With
Mark Mitchell
July 29, 2021
Great experienceShopping for a truck for our growing Great experience Shopping for a truck for our growing program. They gave me great pricing and great value die my trade in. They were wonderful to wor Great experience Shopping for a truck for our growing program. They gave me great pricing and great value die my trade in. They were wonderful to work with! More
by hwlcx
Employees Worked With
Mark mitchell
July 26, 2021
Ken was the best!! He was so helpful in answering our questions and walking us through the process. I’m very glad we shopped here! questions and walking us through the process. I’m very glad we shopped here! More
by sstipo30
July 20, 2021
What a joke. Took 3 days to get the answers to any questions. Darrel knew nothing about the Acadia we were looking at. He told us it didn't have a hitch, when in fact it did. I was bombarded with text questions. Darrel knew nothing about the Acadia we were looking at. He told us it didn't have a hitch, when in fact it did. I was bombarded with texts/calls/emails from different members of their staff. When we were close to making a deal, we then found out they have a "service fee" that is not included on the advertised price. All of the repairs they do to the vehicle when they get it in on trade, they add those to the cost of the vehicle at the end. We were done at this point. Took our business elsewhere. More
by countryboy4955
Employees Worked With
Darrel, Ahmad
July 14, 2021
Latia was awesome to deal with....my experience here with her was easy and fast!! Please come see her at this location, she made my day. her was easy and fast!! Please come see her at this location, she made my day. More
by Bdlong27
Employees Worked With
Dan Loggins, Shermaine Jewell, Kerry Brown
