Napleton St. Louis Nissan

Easy experience. Customer service was nice and friendly. No complaints over all. Happy with the rogue No complaints over all. Happy with the rogue More

Ryan was really patient and understanding since this was my first experience buying a car. my first experience buying a car. More

Yeimi is great!! Super helpful, friendly, knowledgeable, accommodating, and very laid back. Ask for Yeimi, you won’t be disappointed! accommodating, and very laid back. Ask for Yeimi, you won’t be disappointed! More

Scheduling a test drive was easily done online, and everybody I interacted with, both over the phone and in person, was very friendly and professional. Paulette was particularly helpful in walking me t everybody I interacted with, both over the phone and in person, was very friendly and professional. Paulette was particularly helpful in walking me through the purchase process. She was knowledgable about the inventory, and patiently answered all of my questions, and showed genuine consideration for my situation/purchase satisfaction. Not once did I feel rushed or pressured into a decision; overall a 10/10 car buying experience. More

The service department was awesome. Ccar was done earlier than they told me and was cleaner then when I brought it in. Mark Mitchell the GM was great. Thank you Napleton Nissan! than they told me and was cleaner then when I brought it in. Mark Mitchell the GM was great. Thank you Napleton Nissan! More

Beware when it comes time to talk price. When KBB and Carfax and Nissan all agree that a car should have an MSRP of $8-10,000... they'll set an MSRP of $12,000 AND charge you for the repairs they had to Carfax and Nissan all agree that a car should have an MSRP of $8-10,000... they'll set an MSRP of $12,000 AND charge you for the repairs they had to do to make it sellable, so they can "discount" it back down to $11,000. Question it, and the customer service goes from 5 stars to "We sold it to another customer while we were talking price with you. Goodbye." More

I had an app for an oil change for my 50,000 infinity, they never called when it was ready they told some other guy there to call me at 4 Bc it was done. the guy who knew my car was done went home. The they never called when it was ready they told some other guy there to call me at 4 Bc it was done. the guy who knew my car was done went home. The messenger never called me. I picked my car up The next Day and checked my oil from the oil change service to find my ready to go car had no oil In it. I went in for an oil change and they didn’t even put oil in my car I would have left the dealership with no oil. DO not go to the Napleton nissian dealership Previously in my last car there with My last oil change experience they forgot to place my coolant cap back on the car Unless you want your car xxxxed up don’t go there More

visited with AC issues, 160 diagnostic fee. car returned a few days later with no issues found, 160 dollar charge. drove around for 90 minutes, issues recur, returned to dealer, they took it back and had it a few days later with no issues found, 160 dollar charge. drove around for 90 minutes, issues recur, returned to dealer, they took it back and had it for 2 weeks trying to recreate the issue. eventually they recreate it and return it to me(no charge this time) 3 days later issue returns, told itll be an additional diagnostic fee. additionally service desk was difficult if not impossible to get ahold of, so bad my advisor gave me his number. even having his number getting updates were difficult. More

So, my awesome big brother, Ric Price, just helped me get my first brand new car. The process was so easy and the rest of the staff at Napleton Nissan is amazing. my first brand new car. The process was so easy and the rest of the staff at Napleton Nissan is amazing. More

Great service in no time at all, thank you very much More