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Napleton St. Louis Nissan

St. Louis, MO

3.2
413 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations. There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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10964 Page Ave

St. Louis, MO

63132

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Showing 413 reviews

December 23, 2021

Worked fast. Everyone in every department, from salesman to mechanic, worked hard to meet my timeline and get me in and out with my car purchase as fast and accurately as possible. More

by Mmilton1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ric price, Dan Loggins, Kerry Brown
Dec 28, 2021 -

Napleton St. Louis Nissan responded

Mmilton1980, we are very happy we could provide you with a positive experience!

December 17, 2021

Ryan Pennington was our sales consultant and we had the best buying experience with him!! More

by angelfaithconn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pennington
Dec 21, 2021 -

Napleton St. Louis Nissan responded

We're glad to hear our Staff took such great care of you, Angelfaithconn! We hope we can continue to be of service to you down the road!

December 15, 2021

I just bought my 2021 rogue here! Ryan was great and the finance guy Marco was very patient in helping me with the paperwork! Will definitely be back for our next vehicle! Ask for Ryan! More

by Margaretpointer343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Marc Stephen
Dec 16, 2021 -

Napleton St. Louis Nissan responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2021

Wrestling Ric took great care of us! We came in to buy a Rogue for my husband's mother. Clean and very friendly dealership from the sales department to the service department. More

by etwillingham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wrestling Ric-sales
Dec 13, 2021 -

Napleton St. Louis Nissan responded

Hello, we're glad to hear our Staff took such great care of you! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

December 09, 2021

Beautiful clean work place with wonderful people. Always has smiles and greets you as you walk in the building. I want to give thanks to Finn and Mark with the great experience and time that we've spent the More

by cmoiceman
Recommend Dealer
Yes
Employees Worked With
Dan Loggins, Kerry Brown
Dec 10, 2021 -

Napleton St. Louis Nissan responded

Thank you so much for sharing your recent experience with us, Cmoiceman! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 01, 2021

Wanting to sell my 2011 Toyota Avalon, I listed it on the internet. I got responses from 3 dealers in the St.Louis area. First stop was Bomorito Toyota where I was completely disappointed and put out. Nex More

by llkruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Vanlandingham, Shermaine Jewell
Dec 02, 2021 -

Napleton St. Louis Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 01, 2021

Just sloppy. Instead of loner card they call you a Lyft, but when they put in the wrong address, there’s nothing you can do. I needed new tires, and the ones they said I needed were so cheap I couldn’t find More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Williams
Dec 02, 2021 -

Napleton St. Louis Nissan responded

Hello, My name is Dan Loggins and I am the General Manager for Napleton Saint Louis Nissan. I'm sorry to hear about your recent experience did not satisfy your expectations and would like to gather some more information from you. Can you please call me at (847)208-0218? Thank you.

November 30, 2021

Richard and Ronnie made the car buying experience painless. They were knowledgeable and professional and got me the right vehicle for my requirements. I would go to Napleton again! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Price
Dec 02, 2021 -

Napleton St. Louis Nissan responded

Hi Mike, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2021

Very unwilling to use/accept outside financing, very unwilling to negotiate pricing. Found the car we wanted, refused to sell it. More

by Tina Benton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan Winters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one, Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
Nov 23, 2021 -

Tina Benton responded

Found the car we wanted, sales manager unwilling to negotiate, had a loan approved, from an outside lender, they refused to use. Didn’t find out for almost a week that they were not taking/using an outside lender.

Nov 25, 2021 -

Napleton St. Louis Nissan responded

Hello Tina Benton, we regret that this situation has not been resolved to your satisfaction. Please give us a call at 314-743-3239.

November 15, 2021

Bought a 2022 frontier pro4x and was a fast and easy experience thanks to ryan More

by Twallis2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan pennington
Nov 17, 2021 -

Napleton St. Louis Nissan responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

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