Napleton St. Louis Nissan

Service Advisors took care of my car August 8 Saturday I went in for my oil change. Few minutes after I checked in, service advisor Ron Crum came in to the waiting room to show me my car August 8 Saturday I went in for my oil change. Few minutes after I checked in, service advisor Ron Crum came in to the waiting room to show me my car engine air filter. He said it is very dirty and asked me can they go ahead to change the new one for me. I appreciate he took the trouble to ask me first before doing any extra thing on my car. When all the maintain was done, he came and asked me can they wash my car. That day is short of stuffs on a Saturday close to noon time but yet he did his best for the customer. August 27 Thursday my car was towed in due to a dead battery. The service advisor was Dale Robbins. He said they will try to re-charge my battery first and see if it holds. After waited for a while, Dale Robbins came in and talked to me. He said after charging, they ran a test and the battery was not holding the charge so he said they will give me a new battery. Luckily my car is under manufacture warranty so new battery is free so as labor. I waited a bit, again Dale came in asked me do I have time to wait for another 10 mins as they can wash my car. I had a crazy morning tried to re-charge dead battery myself before calling the tow truck to Lou Fusz. I lost half day of my work due to dead battery so the free car wash and new battery made my day. Thank you Lou Fusz Nissan and Ron and Dale. More

Great experience. We were in Nissan Lou Fuz with of proposite to see if have a change to trade my Van ,It was inclieble how you help us to go through the process , sp We were in Nissan Lou Fuz with of proposite to see if have a change to trade my Van ,It was inclieble how you help us to go through the process , special Thanks to West for be part of the process to trade and have new 2015 Nissan Rogue . More

awesome! We had a great experience picking out our 2015 VERSA with the very professional and friendly help of Nancy O'Connor. We will be back for sure! We had a great experience picking out our 2015 VERSA with the very professional and friendly help of Nancy O'Connor. We will be back for sure! More

Awsome Service Julie Reichert. All was great. Thanks Julie Reichert and everyone else was very pleasant to work with. I enjoyed my experience and highly recommend LouFusz to my friends and relatives. Julie Reichert and everyone else was very pleasant to work with. I enjoyed my experience and highly recommend LouFusz to my friends and relatives. Thanks More

Wonderful Julie As always Julie Reichert is friendly and most helpful. She clearly explains work done, and clearly explains recommendations future service. She makes As always Julie Reichert is friendly and most helpful. She clearly explains work done, and clearly explains recommendations future service. She makes the visit enjoyable. More

Awesome Service like always Every time I have my car serviced I am greeted by Julie with a smile. I love my mechanic Patrick as he always does a great job on my car and I trust h Every time I have my car serviced I am greeted by Julie with a smile. I love my mechanic Patrick as he always does a great job on my car and I trust his work and judgement and the fact that they don't try to sell you stuff you don't need. This is my second Altima I've bought there so that says a lot. Jared is always making sure I'm still happy with my car, too. Great staff! More

Overall Great Experience I didn't expect to get a new car when I went in but everyone worked hard to get me a great deal that fit into my buget and not once did anyone try to I didn't expect to get a new car when I went in but everyone worked hard to get me a great deal that fit into my buget and not once did anyone try to pressure me into something I couldn't afford. Everyone was very nice and helpful. Love my new Nissan. More

Took good care of me and I didn't even buy my car there My wife recently gave birth to our daughter. I own a Nissan Leaf and was too far away to make it back to the hospital without charging up. It was a lo My wife recently gave birth to our daughter. I own a Nissan Leaf and was too far away to make it back to the hospital without charging up. It was a long delivery and my brain wasn't really processing information all that well. The Leaf has a great range, especially for the price. I used the in car navigation system to find the closest EV charger. It was at Lou Fusz Nissan. I pulled my car up to the charger and went inside to plead my case. They were super nice and understanding. They allowed me to charge up my car, phone, and wait in a nice leather chair. The showroom was bright and clean. I just wanted to thank them for being so nice and accommodating when I was in a bit of a pickle. I love my Nissan Leaf and would highly recommend taking one out for a test drive from Lou Fusz.. More

No Regrets Chuck Molloy and the entire crew at Lou Fusz did a wonderful job with helping me out with all of the needs I was looking for in a car. They all exceed Chuck Molloy and the entire crew at Lou Fusz did a wonderful job with helping me out with all of the needs I was looking for in a car. They all exceeded my expectations and I am happily satisfied. Thank you all.... More

uncomfortable I have purchased both new and used cars from Lou Fusz. But this happened to be a used Toyota from Lou Fusz Nissan. Paid cash for the car but they kept I have purchased both new and used cars from Lou Fusz. But this happened to be a used Toyota from Lou Fusz Nissan. Paid cash for the car but they kept changing the agreed too price. and warranty. After we agreed to a price and I wrote the check. Had to tear up the first check and rewrite for and additional $500. plus lost engine forever warranty. than I had to threaten to void that check if they did not get me an additional key. More