Napleton St. Louis Nissan

Great car, great service Chuck was very patient and professional answering all questions in a process I dreaded. Love my new Sentra SR. After car shopping for months I was p Chuck was very patient and professional answering all questions in a process I dreaded. Love my new Sentra SR. After car shopping for months I was pleasantly surprised with service at Lou Fusz. Thank you Chuck! More

fast and friendly Julie and Cory were very pleasant and quick, it was a very nasty,cold and rainy morning and they managed to make the day much brighter, Julie and Cory were very pleasant and quick, it was a very nasty,cold and rainy morning and they managed to make the day much brighter, More

Honest, efficient, and wonderful car buying experience I cannot compliment the team at Lou Fusz Nissan enough. From my first conversation with Rachel to my final hug from Nancy, everyone made the process I cannot compliment the team at Lou Fusz Nissan enough. From my first conversation with Rachel to my final hug from Nancy, everyone made the process so enjoyable. I received a fair value for my trade and the price of the new car was right on point. Rachel created a great first impression and Nancy's upfront, no nonsense approach was perfect. Even the financing process went so smoothly- I couldn't believe I was driving away with the perfect car within a couple of hours. Such an honest and impressive team of people. More

Fast, friendly and professional The auto service was fast, and Shelby's customer service was very friendly and professional! She answered all my questions and provided all the test r The auto service was fast, and Shelby's customer service was very friendly and professional! She answered all my questions and provided all the test results I asked for. More

Great Experience It is always a pleasure to work with the staff at Lou Fusz Nissan. My recent visit was a great experience with service manager Julie and mechanic Patr It is always a pleasure to work with the staff at Lou Fusz Nissan. My recent visit was a great experience with service manager Julie and mechanic Patrick. More

Purchase of new Nissan Murano 2015 Mindy Bruce was my sales associate during the purchase of my new car and I couldn't have asked for a sweeter Or more professional sales person! Every Mindy Bruce was my sales associate during the purchase of my new car and I couldn't have asked for a sweeter Or more professional sales person! Everyone involved in this transaction went over and above to make me happy and deliver me a wonderful new car! Thanks so much to all of them, I am enjoying my purchase and would recommend them highly! More

5th Lou Fusz vehicle Buying a car is not always a positive experience. Here, it is positive. I felt no pressure and much confidence in dealing with Chuck Molloy- he made i Buying a car is not always a positive experience. Here, it is positive. I felt no pressure and much confidence in dealing with Chuck Molloy- he made it enjoyable! Everyone was positive and collaborative and I love my new Murano! I highly recommend Lou Fusz. More

Quick and painless purchase with my trade in Working with Nancy O'Conner, Jason and Mike to trade in my 2011 Nissan for a brand new vehicle was a pleasure. Not only were they upfront with what Working with Nancy O'Conner, Jason and Mike to trade in my 2011 Nissan for a brand new vehicle was a pleasure. Not only were they upfront with what the deal would be, they lowered my payment I currently have and made sure I was covered for any future issues. Go to Lol Fusz Nissan for the best customer service. More

My 6th car at Lou Fusz Nissan Once again we came to Lou Fusz Nissan to purchase a new car. Our sales person Wes Hornsby made it a real pleasure. He showed us everything we wanted a Once again we came to Lou Fusz Nissan to purchase a new car. Our sales person Wes Hornsby made it a real pleasure. He showed us everything we wanted and answered all our questions. I enjoyed the whole sales experience. Good price and good service is the Lou Fusz way. Nice showroom too. We came away with a great vehicle that we will drive for a long time. They have a great service department too and will take care of all your needs. More

Sales department is the worst Nancy O'Connor is rude and unprofessional. She is inexperienced. I asked her if she wanted to look at my car when it was in the shop. I wanted to trad Nancy O'Connor is rude and unprofessional. She is inexperienced. I asked her if she wanted to look at my car when it was in the shop. I wanted to trade it in for a new Nissan. She said she had no interest - that it had too many miles on it - and that it would be sold to a wholesaler. Later that day, her manager asked me to bring the car back in the rain.. so he could evaluate it. Things went downhill from that point on.. Bottom line - both the sales person and her manager (Tim Nothum) failed to provide good service. I would never work with their sales department ever again.... I will say that their service department is the best in town. Nice people, honest employees, and so efficient. Looks like I will give my business elsewhere to buy the car -then I will go to Lou Fusz to service my vehicle! More