Napleton St. Louis Nissan

They were great! Perfect and pleasant experience! They were nice, honest and fun to deal with! Wouod highly recommend and will go there for all my car needs Perfect and pleasant experience! They were nice, honest and fun to deal with! Wouod highly recommend and will go there for all my car needs More

BEWARE!!!! This dealership called me after I was on nissanusa.com. I spoke with a woman who asked me what I was looking for and represented herself as a salespe This dealership called me after I was on nissanusa.com. I spoke with a woman who asked me what I was looking for and represented herself as a salesperson. When I asked questions she had to put me on hold and go ask her "manager". Eventually we determined that they had a vehicle that I was interested in and she quoted me a price, and sent me the quote by email along with pictures. After speaking with my spouse, I called her back and confirmed all of the information, including the price and all of the features and made an appt. to go by and see the car. Upon arrival, I was informed that the "salesperson" I had been speaking with was not in fact a salesperson, but someone who set "appointments" for people to come into the dealership and that the car quoted was there, but the price quoted was a "mistake". They had a computer glitch and the price of the vehicle was too low by over $2,000, but they would be happy to sell it to me at the new "correct" price! When I checked online inventory the car price had changed to the higher price, however, there was another car there with same price as originally quoted. When I asked about it, they said it was the incorrect price and was being corrected. I spoke with the sales manager and he was the one to come up with the computer problem story! Anyway, I would not recommend this dealership to anyone!! They just want to get you in so they can sell you something at a higher price! More

Luv My Rogue! Thanks to Wes Hornsby I am now driving a 2016 Nissan Rogue SL. If you are looking for a new Nissan, which I highly recommend, ask for Wes. I have neve Thanks to Wes Hornsby I am now driving a 2016 Nissan Rogue SL. If you are looking for a new Nissan, which I highly recommend, ask for Wes. I have never felt this comfortable but informed when purchasing a new car. I never felt pressured in the process which is very important to me when making large purchases. He knows the Nissan product and the best deals for you. Thank you Wes! More

Erin Mays Erin was great! Made our car buying experience painless and pleasant. She made the process easy and quick. Offered explanations and answers to all of Erin was great! Made our car buying experience painless and pleasant. She made the process easy and quick. Offered explanations and answers to all of our questions. Would recommend Erin to all our friends! More

Quick; Simple; No pressure-Fantastic car buying experience Can't say enough about how easy my process was. Came in looking at recently discounted 2015 Sentras. Color selection on what was left pleased me - wen Can't say enough about how easy my process was. Came in looking at recently discounted 2015 Sentras. Color selection on what was left pleased me - went with the last amethyst gray option - and it is a fantastic car. I worked at a Nissan dealer for a few years before, I know the care that goes into the cars and the employees that provide said care. Erin Mays was my salesperson - I highly recommend asking for her, or anyone really. More than anything - she showed courtesy, respect, and care for both me, my family, and the car - and I felt zero ounce of pressure or urgency. She worked at my pace - communicated with me effectively, and showed genuine care about my process. Jared on the sales floor was a great guy I briefly talked with as well. Thomas Plager in finance changed my perspective - and this is where pressure and shadiness comes in to play more often than not - I felt none. He enlightened me to different ways of thinking about the "burden" of payment - considered all options with me regarding warranties, packages, etc. This is where no pressure matters most - I made an educated and well-thought decision, and felt comfortable with it. He was patient, humble, and an awesome guy to work the final stages with. I cannot recommend them highly enough - I weeded through a number of dealers in this city over the past few weeks in preparation to turn in a lease that I wasn't happy with, with the intention to buy a new or used car. I landed on what mattered to me most in a car - mileage, features, comfort and legroom, and the Sentra accomplished all of it for me; and at one xxxx of a price point. There was no need for negotiation on the price because it was LOW already. The financing options were explained to me clearly, almost to where anyone could understand it. OVERALL - can't recommend them enough. Go and ask for Erin - tell her your goals, your story, what you want out of a car, and her and their team do the work for you. Fusz Nissan has my endorsement for anyone I encounter looking for a deal. Regards, Joseph Jaber More

It was not what I thought! I went into Lou Fusz Nissan in St. Louis to make an appointment. I explained to Julie Reichert that it might be a fuse problem in that the front, be I went into Lou Fusz Nissan in St. Louis to make an appointment. I explained to Julie Reichert that it might be a fuse problem in that the front, below the dash, cigarette lighter/power source was not working. She said, "We can take care of that right now." A short time later, July came to me and said that the problem was not a blown fuse but that the power source, itself, needed replacing. She is ordering this for me for replacement. As always, July, like all of the Lou Fusz Nissan Staff, was courteous, efficient, knowledgeable, and glad to be of help to me and to be able to provide quality service. I have been with Lou Fusz Nissan for some 16+ years and I will NOT go to another establishment to buy a vehicle or to get maintenance work and repair. More

Great Service Had a rattle that was tough to find. The team kept at it and kept me updated the whole time. They located it and provided fast and very friendly ser Had a rattle that was tough to find. The team kept at it and kept me updated the whole time. They located it and provided fast and very friendly service to boot. More

You changed my life!! I had a bad SUV that the engine went out on after only driving it 30,000 miles. I still owed 7 thousand dollars on it. I was in a really bad spot. I c I had a bad SUV that the engine went out on after only driving it 30,000 miles. I still owed 7 thousand dollars on it. I was in a really bad spot. I contacted Lou Fusz, on the off chance that maybe, just maybe someone could help me get into a reliable vehicle. I felt like I was drowning paying 375 dollars a month for a vehicle that no longer ran. Not only did they help me, but they went above and beyond my expectations! I had previous experiences at other dealerships being pushed around, and made to feel as if I didn't matter and I was just there for them to make a few bucks off of me. My Sales woman, Erin Mays handled the situation phenomenally! Not only did she get me a reliable vehicle, but a brand new one at that! She was friendly, professional, and made me feel like I was the only customer of her day! ( I know I wasn't) she's just an amazing person! Lou Fusz should be grateful to have her on their team! Everyone who dealt with me today was phenomenal. And because of that, I won't waste my time next time I need a car! I will go straight to Lou Fusz Nissan! More

Always Outstanding Julie, Katy and Ron are outstanding examples of great customer service! They always great you with a smile, keep you informed at all times on the sta Julie, Katy and Ron are outstanding examples of great customer service! They always great you with a smile, keep you informed at all times on the status of your service and double check that everything was completed before you drive off in your just-cleaned vehicle. The great pricing, quick service and comfortable customer lounge make the vehicle service process a breeze. Thank you Julie, Katy and Ron! More

Been coming here for 30 years not disappointed yet. Ron, Julie and Lisa really know how to take care of their customers..we have been coming here for so long I feel like they are part of the family. Nic Ron, Julie and Lisa really know how to take care of their customers..we have been coming here for so long I feel like they are part of the family. Nice, easy to work with and honest with us. Just love everybody in the Nissan division of Lou Fusz. More