Napleton St. Louis Nissan

I was here a couple of weeks ago and they had the volume turned off the TV in the waiting room. They told me that the area manager did not allow it????? Silly right? I'm here today and wouldn't you know th turned off the TV in the waiting room. They told me that the area manager did not allow it????? Silly right? I'm here today and wouldn't you know that the volume is up and you don't to squint to read the captions! Such an improvement. Just to think that I was lied to before. More

Service department is terrible I had an 8:30 appt for oil change and breaks on a 40,000 dollor car it’s after 1pm and I am still waiting they couldn’t even give me a loner car I wasted a whole day here Jus f change and breaks on a 40,000 dollor car it’s after 1pm and I am still waiting they couldn’t even give me a loner car I wasted a whole day here Jus for them to come tell me that 40,000$ cars squeak it’s normal ..... customer service has really gone down the drain . Don’t waste your time they have no consideration for the unnecessary time this took out of my day I’m very displeased. More

I just want to thank Paulette Gardner and Anthony Cobbs for making my buying experience a great one...They both worked hard to get me in the vehicle I wanted and got my payments where I needed it to be...I for making my buying experience a great one...They both worked hard to get me in the vehicle I wanted and got my payments where I needed it to be...I am a very happy customer!!! More

made an appointment in advance to test drive a car, was contacted several times by dealership that I would be there. Upon arrival the car was not in front like promised , it was raining and the car was n contacted several times by dealership that I would be there. Upon arrival the car was not in front like promised , it was raining and the car was not pulled inside a dry area. We went for a test drive and had to stop to get Gas! So much for setting appointment ahead of time ,in addition , management introduced them shelves but did not get involved in the deal which was this is the Price there is no negation's. Mark Harris More

Ken walsch was great, best salesman I’ve ever dealt with. Very professional and nice, made the entire process smooth. I would definitely come back for my next car Very professional and nice, made the entire process smooth. I would definitely come back for my next car More

Ken Walsch was a great salesman from start to finish of our purchase. I would highly recommend him to anyone looking to purchase a car. our purchase. I would highly recommend him to anyone looking to purchase a car. More

I was greeted upon arrival and my salesman Mr. Ken Walsch was great. It really didn't take long for my car buying process. Thanks for my new car. Walsch was great. It really didn't take long for my car buying process. Thanks for my new car. More

Stay away! Stay away! Stay away! Bad all the way around - especially service department - didn't make repairs as stated. Would not give car fax - salesman told me he saw it and there was no accidents - it - especially service department - didn't make repairs as stated. Would not give car fax - salesman told me he saw it and there was no accidents - it was obviously in an accident!!!!! Found out too late! More

Ken Walsch was amazing to work with during our car buying experience! As stressful as buying a car can be, Ken’s helpfulness and professionalism put me at ease from the start! experience! As stressful as buying a car can be, Ken’s helpfulness and professionalism put me at ease from the start! More

Ken Walsch was an amazing sales professional and great to work with! We highly recommend the dealership! Be sure to see Ken in sales and Ron in finance! work with! We highly recommend the dealership! Be sure to see Ken in sales and Ron in finance! More